Anonymous User
August 22, 2023
The most horrible booking experience in my life!
When I returned to the hotel that night, I opened the room and there was no power. It was completely dark, just like watching a ghost movie. It was after one o'clock in the middle of the night, not to mention how nervous I was. Did you come back after drinking? What do you think it feels like? I finally plucked up the courage to go into the room and call the front desk. The waitress was really rude and hung up on me. I asked to change rooms. She said you opened at five o'clock in the afternoon, so she didn't mean to change rooms. I went back to the hotel in the middle of the night to get this deal. My mood exploded, it was so inhumane! At that time, I could only endure it. I had to explain to her that the room was indeed not used yet. I came over to put down my luggage and went out. I called the front desk three times and finally she relented. It was almost 0.2 o'clock when the person in charge came and arranged for a floor attendant to change the room. One room, but ended up changing to another one that was very smoky. The smell really penetrated into the clothes, hair and skin. The smell was unbearable. In the end, the room was left and the room was moved out!
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