Guest User
February 1, 2023
[Advantages] The location is very good, and it is basically very convenient to go anywhere. It should be a quiet location in the middle of the noise. The bathroom is separated from wet and dry. Overall clean and comfortable. I stayed for two nights in a room on two floors. The room on the third floor was updated. It has a smart toilet with automatic curtains. It is very modern, but the sound insulation is extremely poor, especially in the row next to the road. I will talk about this later. The room on the 5th floor has automatic curtains and a traditional toto toilet, but it is still new, not old. The 5th floor is higher and quieter.
[Talk about the bad things, I hope the hotel can improve after seeing it! 】The first night was arranged for a room on the 3rd floor, next to the road. Sound insulation is very poor! I can hear the sound of the next room. At 1 am, I can clearly hear the man in the next room coughing up sputum. I can also feel the noise from the road. This is acceptable. The most unacceptable thing is the sound of the bathroom sewer pipe Very loud, I didn't use it, and when I used it upstairs, it was very loud and noisy, and I couldn't sleep at all. I called the front desk and asked if I could change the room, and the answer was that there was no room available, and then I asked if I could change another room tomorrow, and the answer was yes. It is obvious from the phone that the housekeeping department is aware of the existence of this problem.
After breakfast the next day, I went to change the room. I was assigned a room on the 5th floor that is not next to the road. At night, the sound insulation was quite poor, and I could hear the sound of the next door, but the sound of the sewer pipes disappeared, so I had a good night's sleep. , There was no way to sleep in the middle of the night the previous night, and I had to rely on the alarm clock to wake up in the morning.
There is another problem in the room on the 3rd floor. The switch of the shower is very inconvenient. The picture 3-4 below requires force. I am a girl who has no strength. It took a long time to turn off the water. The hardware is good and the design is perfect, but Not practical, very inconvenient.
Breakfast is not good either, there are too few varieties, and there is nothing to eat and drink. I ate rice noodles for two breakfasts, and there is really no food that suits my appetite. The coffee machine is still hidden inside, you have to ask the waiter for it. The uncle who cooks rice noodles is not very friendly either. I said I want a cup of coffee and less rice noodles, and he got impatient. I have a half sentence behind me. I said more lettuce. I don’t know if he heard it or not, anyway. Bad attitude, a little speechless. Hope to improve service awareness!
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