Guest User
February 3, 2025
I seldom write reviews, but this time the experience was so bad that I hope to post them to warn other consumers
"Privacy and safety issues", "false advertising", "poor sound insulation", "perfunctory attitude of the landlord"
1. Privacy and safety issues
There are residents upstairs and downstairs. Although there is a door lock in the upstairs area, the downstairs residents can easily enter the upstairs area (Figures 1 and 2). It is simply outrageous and does not take into account the privacy and safety of the residents. Especially for families or female residents, there are great hidden dangers
2. The publicity is seriously inconsistent with the actual situation, suspected of false publicity
The publicity picture shows the sea outside the window, but after checking in, I found that there were high-rise buildings outside the window. I could only barely see a little sea when standing in the corner of the room (Figures 3-6). And this was after we changed rooms. The landlord said it was the room with the best sea view, which was completely deceiving consumers.
3. The sound insulation was extremely poor.
You could hear people talking and walking downstairs clearly, and the elevator sound was also audible. If you want to catch a flight in the morning and not get a good rest, don't book it.
4. The landlord's attitude made people uncomfortable.
Before checking in, the landlord actually sent a message saying "You booked too cheaply" (Figure 7). What does this mean? The platform clearly marks the price and I pay according to the price. It is a transaction based on mutual consent. This kind of words is very disrespectful and makes people feel uncomfortable.
5. Inefficient communication
I contacted the landlord in the afternoon of the day of check-in to ask about the specific address and check-in matters (the platform address can only be reached by taxi). The landlord did not respond until around 7:30 in the evening when he sent the address. In the suburbs of Fuzhou in winter, the wind was strong and the temperature was low. I was really worried about having to sleep on the streets late at night. Fortunately, there was a restaurant nearby where I had dinner first. This irresponsible attitude is really unacceptable.
In short, this stay was a terrible experience and did not meet my expectations at all. As someone who travels frequently and has stayed in many B&Bs, I can say responsibly that this B&B is far from meeting the passing line in terms of both hardware and service. I am well aware of the difficulties in the service industry, but I also hope that landlords can face up to the problems and actively improve. At the same time, it is recommended that the platform strengthen supervision and strictly review housing information to ensure that the legitimate rights and interests of consumers are protected.
Original TextTranslation provided by Google