Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)

Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road) Reviews

Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)

No. 3 Shamaojing Lane, Gulou District, Fuzhou, Fujian, ChinaView Hotel Details
Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)
Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)
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Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road) Guest Reviews

4.8/5
Excellent
883 reviews
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(883)
Positive reviews(871)
Reviews with photos/video(160)
Delicious breakfast(107)
Friendly front desk staff(77)
Classy environment(73)
Quiet & comfortable(56)
Would stay again(23)
Located in the city centre(14)
Easy to call taxis(8)
Awesome gym(6)
Negative reviews(12)
WH
Pure Natural Business Twin Room
Stayed in Nov 2024
Family
9 reviews
4.0/5
Very Good
Posted on Nov 24, 2024
It is located just behind M17 Cultural Square so meals are readily available and choices are aplenty. It's walkable to Sanfang Qixiang and West Lake. Check-in and check-out is a breeze.
Response from Property: Youth is accompanied by dreams, poetic and picturesque, like a song and a melody. Chasing the faint light of dreams, even if the ahead is full of thorns, we must still press on in the rain and wind, never giving up! We have always been striving to provide high-quality,, and cozy services to every guest.
Sylviaa
Deluxe King Size Bed Room
Stayed in Oct 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Nov 4, 2024
Everything was really good and clean! As a solo traveller I feel safe staying in this hotel and it's pretty near San fang qi xiang (5 minutes drive). It's modern, clean and nice. Would recommend
Response from Property: Xiaoli read your comment very carefully,thank you for your recognition and support to us, we will definitely work harder to make better service.
Wei
Deluxe 2-bed Room
Stayed in Oct 2024
Other
9 reviews
2.2/5
Posted on Nov 1, 2024
The hotel was good, clean and modern. Location and breakfast were very good. The walls are unfortunately very THIN. I can hear my neighbours talking, using the bathroom, watching TV. If you're unlucky like we were to have bad neighbours, then it is VERY disturbing. We made a complaint to the front desk but they did not help us at all, they just said, we have taken your feedback.
Response from Property: Dear guest, thank you for choosing Fuzhou Lifeng Hotel. We deeply apologize for the unpleasant experience you have had. The hotel management attaches great importance to the issue you mentioned and has upgraded the soundproofing cotton in the guest rooms. We hope to bring you a different experience next time and look forward to your next visit and five-star review.
Wei
Deluxe King Size Bed Room
Stayed in Oct 2024
Other
9 reviews
3.5/5
Posted on Oct 31, 2024
The hotel is a very new and modern hotel that is clean and comfortable. The amenities are good. However, the rooms are rather small. The breakfast buffet was nice too. However I would say the other guests were quite rude. We also ran out of seats to eat breakfast at in the morning. My main problem with the hotels however is that the walls are too thin, if you're lucky you won't have a problem, but during the week I stayed here, the guests next door were VERY LOUD and disruptive. They had their TV on loudly past 1am and were talking loudly constantly. I spoke to the reception and asked them to help me with this issue, they only said they would take this feedback. Nothing was done unfortunately. Overral it should have been a good experience, but our stay was unfortunately ruined by bad neighbours and thin walls.
Response from Property: Dear Guest, Hello! Thank you very much for your stay. It is guests like you who continuously care for and urge us to improve, which us identify issues in our work and make constant progress. From your review, we are sorry to see that this stay did not meet your expectations. We have been hard to resolve the issues you raised, and we apologize for any inconvenience caused. The hotel management takes this matter very seriously, and has conducted a thorough investigation and rectification. Your understanding and support are a great encouragement to our work! We sincerely look forward to your next visit!
Guest User
Pure Natural Business Twin Room
Stayed in Dec 2024
Family
4 reviews
4.7/5
Amazing
Posted on Dec 10, 2024
Environment: Very good. Quiet in a busy area, not far from the scenic spots. Parking is also very convenient. Service: I stayed in Lifeng in Quanzhou and Fuzhou during this trip. Compared with Quanzhou, the service was not as good. But the breakfast was very rich. The breakfast deserves six stars. The soy milk is freshly ground by the hotel. The key point is the peanuts in shells, which are really delicious. Can I buy them online? ? ? ? ? ? ? ? ? Hygiene: Very clean. Facilities: The washbasin is really annoying to use. Washing your face and shoes will get wet. If the water is turned on a little, it will splash everywhere, and then it will flow down from the countertop, which is very difficult to deal with. Other than that, it is very good. It is not noisy to live next to the elevator, which is rare. There are many people in the laundry room, so it is recommended not to wash unless necessary. The gym can be said to be the best decorated among the various chain hotels I have stayed in. In short, if I come to Fuzhou next time, I will choose this place again for breakfast and location.
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Response from Property: Thank you for choosing Xiaoli's home. Thank you very much for raising Xiaoli's shortcomings. Xiaoli attaches great importance to the issues you raised. Xiaoli will seriously correct the shortcomings. I hope you will have a happy trip in the future! Good Morrow is just for a better start! Looking forward to your visit again.
Anonymous User
Business King Size Bed Room
Stayed in Dec 2024
Family
4 reviews
3.5/5
Posted on Dec 8, 2024
1. The hotel is in a very good location, less than 500 meters from the subway station and one stop away from Sanfang Qixiang, Dongjiekou. Although it is not easy to find in the alley, it is quiet in the middle of the city. Parking is also convenient. You can park on the ground or underground. However, it shares the property with the provincial postal company, and the security guard at the door is not very friendly. 2. The hotel is new, the building is beautiful, the surrounding greening is also very good, the guest rooms, public areas, etc. are very new, and meet the standards of this price. There is no problem with the hygiene in the guest room, but there is one thing that the cups in the breakfast room are upside down on the coasters. If the coasters are not clean, the cup mouth will be directly dirty. The room is equipped with a down pillow and a rubber pillow as standard. Whether it is comfortable to sleep is another matter, at least it is standard, which is good. 3. There is only one pack of tissue paper at the head of the bed in the room, and there is no tissue paper in the bathroom. If you need to use tissue paper in the bathroom, you have to run out to get it, and the quality of the tissue paper is extremely poor, like street stall goods. I understand that most of the consumables of chain hotels are purchased from the headquarters. If you really purchase from the headquarters, Jinjiang Group is really too cheap. The shower head in the bathroom has a sign on the switch for showering on the left and showering on the right, but it is very small and cannot be seen clearly if you don't pay attention. The old man was soaked in this situation. It is recommended to make a reminder sign like the music switch. Okay, about the service, I will output it strongly next It is impossible to give a score of 0, otherwise it must be 0. From the phone inquiry before check-in to check-out, no service staff in the whole hotel has ever smiled at me, not even the front desk, the housekeeping lady I met in the corridor, or the breakfast restaurant. When communicating with all the service staff, it seems that they don't know the polite words "start with please and end with thank you". The only one who said hello and thank you to me was the robot that delivered the meal. No enthusiasm, no politeness, I can't feel any proactive service spirit in the hotel, the only proactive thing is to get good reviews. When I saw that I was staying with children, no children's slippers and children's products were provided proactively. When I entered or left the store, no one reminded me whether I had a car and how to register. It all depended on me to ask and ask. The items were left in the room. When I got home at night, no one contacted me about the items left behind. I had to ask and claim them myself. From the time I checked out at 14:00 to the time I asked at 20:00, the morning and afternoon shifts must have changed shifts, and the items left behind must have been handed over. Could it be that they were just left there, and if the guest didn't find it left behind and didn't pick it up after 3 months, it would be confiscated directly and used as a charger that the hotel lent to guests? The front desk was almost crazy about asking for good reviews. When I checked in, I asked about the children's breakfast, and the answer was to give good reviews and send the children breakfast. When I asked about delaying check-out until 14:00, the answer was very reluctant to give good reviews and extend it to 14:00. I asked for the items left behind and gave good reviews. I fully understand that the hotel industry is now overwhelmed by good reviews, but this hotel is the only one that makes me feel that good reviews are a transaction. If you have the effort to get good reviews, do more training, improve service quality, and improve employee quality, so that guests can give good reviews sincerely, isn't that good? Of course, I won't ask for 800 yuan for 400 yuan. You can spend money on hardware, but it depends on whether you are willing to improve the service. This is one of the worst hotels I have ever stayed in. I originally had a very good impression of Lavande.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Please accept our sincerest greetings from Lavande Hotel. We are deeply sorry for the situation you encountered during your stay. We have reported your comments to the relevant departments and have followed up with investigation and coordination to find out the deficiencies and make improvements. The entire hotel management attaches great importance to the service issues you mentioned and has made serious investigations and timely rectifications. We are very sorry that you left something behind but the hotel did not contact you in time. We have also conducted employee education on this issue to avoid it happening again next time. Lavande Hotel advocates "careful service" and we will continue to improve the quality of hotel employees. Service awareness and emphasis on improving service quality. All the hotel staff look forward to seeing you and your family come again! Wish you a happy life!
Anonymous User
Deluxe 2-bed Room
Stayed in Dec 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
Clean Enterprise Management, thank you very much for providing high-quality services, hope you will continue to manage well, and will come again! It only takes 10 minutes to go to the high-speed rail station and about 25 minutes to walk to Gulou Street.
Original TextTranslated by Google
Response from Property: Relying on the veins of time, the fate between you and me is moving forward all the way. Even if time passes and time passes, I will write "Eternal Life" on the title page of the encounter. Thank you for choosing Xiaolijia! Looking forward to your visit again!
sevsols
Business King Size Bed Room
Stayed in Nov 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
I accompanied my parents to Fuzhou and chose this hotel after reading the reviews. I stayed for two nights and it was very good. The facilities are new and clean, and the transportation is very convenient. I will choose to stay here again next time.
Original TextTranslated by Google
Response from Property: 非常感謝閣下的入住與讚賞!很高興麗楓酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。
Anonymous User
Pure Natural Business Twin Room
Stayed in Nov 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Dec 1, 2024
The room was very clean and tidy. Children's slippers and toothpaste were provided when staying with children. The breakfast was also rich and delicious, and the children liked it very much. I will choose this hotel to stay next time I come to play.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝百忙之中抽出時間點評,麗楓酒店福州三坊七巷五一北路店是位於福州市中心鼓樓區,近鄰三坊七巷等景點,附近地鐵站 公交站便利,有提供免費的地面停車位,房間設計主要採用自然舒適的無壓色調,給每一個賓客提供舒適的體驗是努力的方向,期待與您再次相遇
Guest User
Deluxe King Size Bed Room
Stayed in Nov 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
The environment is very good and I like it very much. There is also a Bluetooth speaker surround! It feels really great! I will stay in your hotel again next time I travel Sanitation: Clean Environment: Comfortable and spacious Service: Very timely Facilities: Satisfactory!!
Original TextTranslated by Google
Response from Property: 客官真是惜字如金啊,哈哈!不過從您的字裡行間小麗依然能夠感受到您對我們的喜愛,我們總想您們住的舒服啊!出來旅遊,總會有各種不方便,奔波在旅途中,睡一個舒服的覺,第二天精神飽滿的出門逛逛。非常開心您這麼喜歡我們小麗,下一站也在小麗住吧。
Guest User
Deluxe King Size Bed Room
Stayed in Nov 2024
Couples
8 reviews
5.0/5
Outstanding
Posted on Nov 30, 2024
Environment: From the exterior to the lobby, it is very grand and clean, and there is no rival at the same price! Facilities: Gym, robot, laundry room, all the necessary facilities are available, and the gym is staffed by a world champion. Breakfast is also great, with Chinese, Western and fitness meals all available! Service: The service staff is very enthusiastic and always full of passion, especially the tall handsome guy with black-framed glasses at the front desk, who is very patient and does his job well.
Original TextTranslated by Google
Response from Property: Dear, thank you for your praise. Xiaoli hopes to touch every guest who stays with her enthusiasm and looks forward to your visit again. Xiaoli will always maintain her great strength and will try her best to provide our best service. thanks again
Xiaofengjun
Deluxe King Size Bed Room
Stayed in Nov 2024
Family
16 reviews
5.0/5
Outstanding
Posted on Nov 24, 2024
The hotel I chose when visiting Fuzhou is a chain brand, so I feel more assured. The location is very good, very close to the subway station, not far from Sanfang Qixiang, and the surrounding area is generally convenient, with some shops. The room is quite large, relatively clean and sanitary, and the equipment is relatively new, and it is very comfortable to live in. The equipment inside is also relatively new. It is suitable for family and children, and also suitable for business trips and offices. The overall service is still OK
Original TextTranslated by Google
Response from Property: 親愛的朋友:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Pure Natural Business Twin Room
Stayed in Nov 2024
Travel with friends
7 reviews
4.7/5
Amazing
Posted on Nov 25, 2024
The hotel is relatively new, the rooms are clean, the environment is comfortable, and the security is relatively good, because if you order takeout, visitors are not allowed to come up, but there is a smart food delivery robot that delivers it to the door of the room, so you don't have to go down and get it yourself. If you need anything for the room, just call the front desk and someone will bring it to you immediately. It is also relatively close to the railway. It is also very convenient to go to famous scenic spots, Three Lanes and Seven Alleys.
Original TextTranslated by Google
Response from Property: 小麗們看到您的評論非常開心,不是五分的好評小麗們都非常傷心的。您有什麼建議可以給我們留言,我們會努力做到更好,下次給您5分的入住體驗。
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Travel with friends
20 reviews
5.0/5
Outstanding
Posted on Nov 11, 2024
The hotel is near the Sanfang Qixiang scenic spot, and there are many local specialties around it, which is very convenient for traveling and eating. The rooms in the hotel are very clean and spacious, and they are also equipped with welcoming fruits, which is particularly warm.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for taking the time to comment. Lavande Hotel Fuzhou Sanfang Qixiang Wuyi North Road Branch is located in Gulou District, downtown Fuzhou, close to Sanfang Qixiang and other attractions, and conveniently located near subway stations and bus stations. Free ground parking spaces are provided. The room design mainly adopts natural and comfortable non-pressure colors. Providing a comfortable experience for every guest is the direction of our efforts. We look forward to meeting you again.
Guest User
Pure Natural Business Twin Room
Stayed in Oct 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Nov 6, 2024
Staying at Fuzhou Lavande Hotel is a great experience. The hotel's interior decoration is exquisite, the rooms are spacious and well-equipped, and the lavender aroma fills the entire room, making it warm and comfortable. The service staff is friendly and enthusiastic, and can respond to needs in a timely manner. The hotel is in an excellent location, with Sanfang and Qixiang nearby. Sanfang and Qixiang are full of a strong historical and cultural atmosphere, and it is very convenient to travel, which adds a cultural flavor to the stay. This hotel is highly recommended.
Original TextTranslated by Google
Response from Property: Hee hee, dear, meeting each other is a kind of fate! Xiaoli has been waiting for the arrival of her bride 24 hours a day! I believe that the fatigue caused by traveling will be relieved by sleeping on a mousse mattress. Coupled with the lavender-scented natural toiletries customized by a French professional skin care brand, it will help your health. If you like these activities, take them Take it home! Dear, there will be different surprises next time we meet! If you like us, come often and make appointments with us!