Lavande Hotel (Fuzhou Sanfang Qixiang Wuyi North Road)

Environment: Very good. Quiet in a busy area, not far from the scenic spots. Parking is also very convenient. Service: I stayed in Lifeng in Quanzhou and Fuzhou during this trip. Compared with Quanzhou, the service was not as good. But the breakfast was very rich. The breakfast deserves six stars. The soy milk is freshly ground by the hotel. The key point is the peanuts in shells, which are really delicious. Can I buy them online? ? ? ? ? ? ? ? ? Hygiene: Very clean. Facilities: The washbasin is really annoying to use. Washing your face and shoes will get wet. If the water is turned on a little, it will splash everywhere, and then it will flow down from the countertop, which is very difficult to deal with. Other than that, it is very good. It is not noisy to live next to the elevator, which is rare. There are many people in the laundry room, so it is recommended not to wash unless necessary. The gym can be said to be the best decorated among the various chain hotels I have stayed in. In short, if I come to Fuzhou next time, I will choose this place again for breakfast and location.

1. The hotel is in a very good location, less than 500 meters from the subway station and one stop away from Sanfang Qixiang, Dongjiekou. Although it is not easy to find in the alley, it is quiet in the middle of the city. Parking is also convenient. You can park on the ground or underground. However, it shares the property with the provincial postal company, and the security guard at the door is not very friendly. 2. The hotel is new, the building is beautiful, the surrounding greening is also very good, the guest rooms, public areas, etc. are very new, and meet the standards of this price. There is no problem with the hygiene in the guest room, but there is one thing that the cups in the breakfast room are upside down on the coasters. If the coasters are not clean, the cup mouth will be directly dirty. The room is equipped with a down pillow and a rubber pillow as standard. Whether it is comfortable to sleep is another matter, at least it is standard, which is good. 3. There is only one pack of tissue paper at the head of the bed in the room, and there is no tissue paper in the bathroom. If you need to use tissue paper in the bathroom, you have to run out to get it, and the quality of the tissue paper is extremely poor, like street stall goods. I understand that most of the consumables of chain hotels are purchased from the headquarters. If you really purchase from the headquarters, Jinjiang Group is really too cheap. The shower head in the bathroom has a sign on the switch for showering on the left and showering on the right, but it is very small and cannot be seen clearly if you don't pay attention. The old man was soaked in this situation. It is recommended to make a reminder sign like the music switch. Okay, about the service, I will output it strongly next It is impossible to give a score of 0, otherwise it must be 0. From the phone inquiry before check-in to check-out, no service staff in the whole hotel has ever smiled at me, not even the front desk, the housekeeping lady I met in the corridor, or the breakfast restaurant. When communicating with all the service staff, it seems that they don't know the polite words "start with please and end with thank you". The only one who said hello and thank you to me was the robot that delivered the meal. No enthusiasm, no politeness, I can't feel any proactive service spirit in the hotel, the only proactive thing is to get good reviews. When I saw that I was staying with children, no children's slippers and children's products were provided proactively. When I entered or left the store, no one reminded me whether I had a car and how to register. It all depended on me to ask and ask. The items were left in the room. When I got home at night, no one contacted me about the items left behind. I had to ask and claim them myself. From the time I checked out at 14:00 to the time I asked at 20:00, the morning and afternoon shifts must have changed shifts, and the items left behind must have been handed over. Could it be that they were just left there, and if the guest didn't find it left behind and didn't pick it up after 3 months, it would be confiscated directly and used as a charger that the hotel lent to guests? The front desk was almost crazy about asking for good reviews. When I checked in, I asked about the children's breakfast, and the answer was to give good reviews and send the children breakfast. When I asked about delaying check-out until 14:00, the answer was very reluctant to give good reviews and extend it to 14:00. I asked for the items left behind and gave good reviews. I fully understand that the hotel industry is now overwhelmed by good reviews, but this hotel is the only one that makes me feel that good reviews are a transaction. If you have the effort to get good reviews, do more training, improve service quality, and improve employee quality, so that guests can give good reviews sincerely, isn't that good? Of course, I won't ask for 800 yuan for 400 yuan. You can spend money on hardware, but it depends on whether you are willing to improve the service. This is one of the worst hotels I have ever stayed in. I originally had a very good impression of Lavande.

I accompanied my parents to Fuzhou and chose this hotel after reading the reviews. I stayed for two nights and it was very good. The facilities are new and clean, and the transportation is very convenient. I will choose to stay here again next time.

The room was very clean and tidy. Children's slippers and toothpaste were provided when staying with children. The breakfast was also rich and delicious, and the children liked it very much. I will choose this hotel to stay next time I come to play.