Bienaoxiaoxue
June 28, 2024
Let me put it this way, I booked a room in the afternoon, but there were no king-size rooms available, so I booked a double bed. Then I called the hotel and asked them to reserve a king-size room for me, but after a long time, they still didn't have one. When I checked in, I clicked on it and found that not only were there king-size rooms, but the price was also reduced a lot. I was really impressed. This was the most disappointing experience I had at Atour. I couldn't sleep at all because of the quarrels and the sounds of moving things in the hotel in the middle of the night. I reported the situation, but they didn't do anything. There was a power outage the next morning. Such a big hotel didn't have power generation equipment. There was no hot water, no charging, and no shower. It was such a hot day, and I couldn't shower. This was the most disappointing experience I had. I was extremely disappointed.
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