The hotel itself is a beautiful structure with a wonderful location right in front of the lake. The pool and spa areas are nice. Pleasant and professional staff. The very big negative point of this hotel is its management policy. We feel that the income statement prevails over customers and quality. The half board was appalling despite the fresh produce of course, but first price therefore of poor quality. The children's buffet presented terrible food and very poorly cooked industrial limits, while the price of half board for children is charged at full price. Even the carafe of water is charged 1.5 euros, a real stingy policy at this level of quality. Lack of maintenance in the swimming pool and on the infrastructures to surely save a salary. The room is large and clean but the decor is in ultra-economical mode, just to save on furniture. We came more than 10 years ago with the memory of a real family hotel at the top at all levels, here we leave with the memory of being considered as a simple wallet where every euro prevails over the customer. Damage. In other words, the pricing of the hotel does not justify the services, especially for a 4-star sup.
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