Ritz Carlton Properties in Fukuoka

Standard Ritz service, nice as usuals. However, the front desk staff is quite mean,stayed two nights and requested extend late checkout from 1pm to 1:30pm but rejected, what a shame to a loyal customer to Ritz and it also do not in line with Ritz global marketing”Late checkout”promotion video. 🫣🫣in over all this hotel is mean, swimming poor need extra charge ¥4000/ppl. It is shame and surprising, we stayed a many Ritz Carlton in the world and never seen one need to charge swimming fee😓😓😑. For birthday trip, it is the worst arrangements among all other Ritz Carlton, no bday card message, no simple room decor etc. Do not recommend this Ritz among all Ritz hotels . Concierge service is good.