5 Chome-5-1 Nakasu, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 810-0801, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Mitsui Garden Hotel Fukuoka Nakasu Guest Reviews
4.6/5
Great
516 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(516)
Positive reviews(504)
Reviews with photos/video(133)
Easy to get around(94)
Close to metro(62)
Delicious breakfast(57)
Convenient for shopping(40)
Perfect for business trips(14)
Would stay again(14)
Comfortable bed(13)
Strange smell in room(9)
Negative reviews(12)
TIN LEE
Comfort Twin Room
Stayed in Jun 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Jul 19, 2024
Very nice room
Big enough with two luggages
Front desk staff were pretty nice
Got family mart nearby!
Don’t worry about for late night snacks.
Response from Property: We hope you do not mind if we reply to you in English.Thank you very much for staying at Mitsui Garden Hotel Fukuoka Nakasu and for your valuable feedback.We are pleased to hear your positive comments about our staff and rooms.We are glad to hear that you were satisfied with our hotel's accessibility to major sightseeing spots and the train station.Again, thank you very much for your valuable feedback. We sincerely look forward to welcoming you again.Front Desk Manager
zZzZzzzZzh
Superior State Twin Room
Stayed in May 2024
Business travellers
17 reviews
5.0/5
Outstanding
Posted on Jun 27, 2024
the hotel was centrally located and many places in fukuoka are just a short train ride away. Breakfast was great and rooms were clean. Pyjamas were provided.
Response from Property: Thank you very much for choosing Mitsui Garden Hotel Fukuoka Nakasu for your recent stay in Fukuoka and for your detailed comment on our hotel. We are delighted to know that you have been satisfied with our 【location】 and 【hospitality】. As a hotel we work hard to create an environment where our guests can stay comfortably with our services and facilities. Therefore your comment means a great deal to us.We certainly hope that your time at Mitsui Garden Hotel Fukuoka Nakasu was a memorable one and we look forward to welcoming you back again.Mitsui Garden Hotel Fukuoka NakasuFront Office Manager
Guest User
Moderate Twin Room with Sofa Bed
Stayed in Nov 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jan 16, 2025
Nice location- within 2-3 mins walking distance to the mrt station. Famous branded hotel in Japan thus meet our expectations
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Fukuoka Nakasu. Thank you for taking the time to write this review despite your busy schedule. We are very happy to hear that you were satisfied with your stay at our hotel. Our hotel is conveniently located just a two-minute walk from Nakasu Kawabata Station. We hope you will stay at the Mitsui Garden Hotel Fukuoka Nakasu next time you visit Fukuoka. Front ofice manager
TT1994
Moderate Queen Room
Stayed in Sep 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Nov 18, 2024
Clean hotel with nice public bath . Bed and pillows are comfortable. This is our 2nd visit. Certainly will stay again
Response from Property: Thank you so much for enjoying your stay with us and your favorable rating.Rest assured we will further improve our services and should you have any suggestions please write us.We look forward to welcoming you again to our hotel on your next visit to Japan.Front Office Manager
WheelWheelGo
Comfort Twin Room
Stayed in Mar 2024
Family
42 reviews
4.5/5
Great
Posted on Apr 17, 2024
Nice hotel. Room is comparatively big given it is in the center of the city. Our car was parked into their garage which is like a rotating lift and cannot drive inside.
Response from Property: Thank you so much for sharing valuable comments and the high rating we received from you. This can boost our staffs motivation.We are glad to hear that you were satisfied with our location which is accessible to main sightseeing spots and train stations.Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Fukuoka, and hoping it will be soon.Front Office ManagerFront Office Manager
Christy
Moderate Queen Room
Stayed in Aug 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Sep 26, 2024
The best locations ever, connect with the subway station. Within 5 mins walking distances have 24hrs Donki, and supermarket with nice seasonal fruits sell.
The rooms are cozy and clear. And the hot bath area well maintain, superb enjoy when using it.
The staff are super freinedly and professional.
Response from Property: Thank you very much for choosing Mitsui Garden Hotel Fukuoka Nakasu for your recent stay in Fukuoka and for your detailed comment on our hotel. We are delighted to know that you have been satisfied with our 【location】 and 【hospitality】.We certainly hope that your time at Mitsui Garden Hotel Fukuoka Nakasu was a memorable one and we look forward to welcoming you back again.Mitsui Garden Hotel Fukuoka NakasuFront Office Manager
Bunji
Standard Double Room
Stayed in Aug 2024
Couples
4 reviews
4.5/5
Great
Posted on Sep 2, 2024
Good sized room considering rooms are usually very small in Japan. Right next to subway station (one stop away from TENJIN) so it’s very convenient. Services are quite basic - staff aren’t very helpful but just providing the basics. Good thing about the hotel is there is a public bath that opens till quite late. Would come back to stay again.
Response from Property: Thank you for staying at Mitsui Garden Hotel Fukuoka Nakasu. We would also like to thank you again for taking the time out of your busy schedule to send us your feedback. We are very pleased to hear that you were satisfied with our location, guest rooms, and public baths. However, we are sorry that we could not provide you with the service you expected. We regret that our daily education and guidance was inadequate, although we should have always responded to our guests with a spirit of hospitality.We take your comments very seriously, and we will work to thoroughly instruct and train all of our staff to deal with the situation from the customer's standpoint and perspective.Office Manager
Guest User
Moderate Queen Room
Stayed in Jul 2024
Family
7 reviews
4.2/5
Very Good
Posted on Nov 18, 2024
location is really good! It’s also very close to the airport and there are a lot of restaurants, convenience stores and also a donki! Just a few minutes away.
We stayed there for 3 nights and we have 2 rooms. We have all we need and the price is good for its value
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Fukuoka Nakasu. We are very pleased to learn from your rating that your stay appears to have been enjoyable. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to Mitsui Garden Hotel Fukuoka Nakasu in the near future.Front Office Manager
Guest User
Comfort Twin Room
Stayed in Jul 2024
Family
3 reviews
4.5/5
Great
Posted on Aug 8, 2024
Just less than 5 mins walk from Nakasukawabata Station. Less than 30 travelling time from the airport by train. Nice buffet breakfast with special dishes of Kyushu cuisine.
Response from Property: Thank you very much for choosing Mitsui Garden Hotel Fukuoka Nakasu for your recent stay in Fukuoka and for your detailed comment on our hotel. We are delighted to know that you have been satisfied with our 【location】 and 【breakfast】. As a hotel we work hard to create an environment where our guests can stay comfortably with our services and facilities. Therefore your comment means a great deal to us.We certainly hope that your time at Mitsui Garden Hotel Fukuoka Nakasu was a memorable one and we look forward to welcoming you back again.Mitsui Garden Hotel Fukuoka NakasuFront Office Manager
LV TRAVELLER
Comfort Double Room
Stayed in Jul 2024
Couples
5 reviews
4.5/5
Great
Posted on Aug 6, 2024
Staff are helpful especially a lady SGA (forgot her name) helps us to do the translations for reserving a car. Although the room is small but clean and got almost you needed. The water pressure is strong enough and it is very good. Except they don’t have enough parking space for hotel guests. I needed to search for a parking spot (most of the public parking near the hotel are easily full).
Response from Property: Thank you very much for choosing Mitsui Garden Hotel Fukuoka Nakasu for your recent stay in Fukuoka and for your detailed comment on our hotel. We are delighted to know that you have been satisfied with our 【hospitality】. However, we apologize for the inconvenience regarding parking. Your feedback helps us improve our services.Thank you very much again for your time providing us with your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Fukuoka.Mitsui Garden Hotel Fukuoka NakasuFront Office Manager
Velzx
Moderate Twin
Stayed in Aug 2024
Family
44 reviews
4.7/5
Amazing
Posted on Oct 20, 2024
Nice and clean as always. Amneties very good. Location was perfect. Cant get no more
Response from Property: Thank you very much for choosing Mitsui Garden Hotel Fukuoka Nakasu for your recent stay in Fukuoka and for your detailed comment on our hotel. We are pleased to know that you have had a comfortable stay here. As a hotel we work hard to create an environment where our guests can stay comfortably with our services and facilities. Therefore your comment means a great deal to us.We certainly hope that your time at Mitsui Garden Hotel Fukuoka Nakasu was a memorable one and we look forward to welcoming you back again.Mitsui Garden Hotel Fukuoka NakasuFront Office Manager
Aziretan
Moderate Queen Room
Stayed in May 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Jun 26, 2024
The room was very nice but the highlight was the baths on the last floor. It is super nice to be able to relax in hot water after a long day of exploring the city.
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Fukuoka Nakasu. We are very pleased to learn from your rating that your stay appears to have been enjoyable. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to Mitsui Garden Hotel Fukuoka Nakasu in the near future.Front Office Manager
Hipearllee
Superior State Twin Room
Stayed in Aug 2024
Family
27 reviews
5.0/5
Outstanding
Posted on Sep 11, 2024
Nice location, nearby ichiran, 711, family mart and many good restaurants
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Fukuoka Nakasu. Thank you also very much for your review. All of us at Mitsui Garden Hotel Fukuoka Nakasu are very pleased to hear that your stay with us was a pleasant one. Our hotel boasts easy access from Nakasu Kawabata Subway Station and many convenience stores and restaurants nearby, making it convenient for guests to go out and shop during their stay. We look forward to welcoming you to Mitsui Garden Hotel Fukuoka Nakasu on your next visit to Fukuoka.Office Manager
Keith077852
Moderate Twin
Stayed in May 2024
Solo travellers
40 reviews
5.0/5
Outstanding
Posted on Jun 25, 2024
The hotel is nice and quiet. Easy check-in and check-out. The public bath is truly a plus.
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Fukuoka Nakasu and sharing your valuable comment.In order to avoid crowds and allow our guests to check in and out more smoothly, we have set up two types of procedures: automatic kiosks and at the front counter. All of our staff are very happy to receive such praise. Again, thank you so much for taking your time to offer your valuable opinion and high score for our services. We hope you visit Fukuoka again. Front Office Manager
SabsKebabs
Standard Double Room
Stayed in Apr 2024
Couples
11 reviews
4.2/5
Very Good
Posted on May 6, 2024
Location was great, very central, easy to get to the airport. We didn’t use the public bath, the shower had great water pressure. They surprised me with a lovely birthday card!
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Fukuoka Nakasu. We are very pleased to learn from your rating that your stay appears to have been enjoyable. We are glad to hear that you were satisfied with our location which is accessible to main sightseeing spots and train stations. We trust that we can only further improve hotel services through guests feedback. Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to Mitsui Garden Hotel Fukuoka Nakasu in the near future.Front Office Manager