Goom Hotel Fukuoka-Tenjin

First off, this is my first time leaving a low rating. Pros: 1. Conveniently located near the station and Tenjin shopping district, easy to walk to. Cons: 1. The password to enter the lobby was not provided; a passerby had to tell me. 2. You can't check-in before 3 PM, so you'll see a whole line of people sitting on their suitcases waiting (no luggage storage available). 3. I stayed for three consecutive nights and received absolutely no resupply! I called customer service to ask for an extra blanket, but they couldn't provide one. I had to use the same towel and everything else for three days straight—it was a complete nightmare. 4. The bathroom had a lot of mold and stains. 5. The soundproofing at night was poor; other guests were playing electronic music until 1 AM. 6. The bed was very hard and made noise every time I turned over! I blame myself for not reading other reviews carefully. I booked this place in a hurry, and for three days at that!