KUMONOUE FUJI HOTEL

KUMONOUE FUJI HOTEL Reviews

KUMONOUE FUJI HOTEL

1285-1 Oishi, Fujikawaguchiko Town, Minamitsuru District, Yamanashi Prefecture, 401-0305, JapanView Hotel Details
KUMONOUE FUJI HOTEL
KUMONOUE FUJI HOTELKUMONOUE FUJI HOTELKUMONOUE FUJI HOTEL
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KUMONOUE FUJI HOTEL Guest Reviews

4.7/5
Amazing
88 reviews
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.8
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All reviews(88)
Positive reviews(87)
Reviews with photos/video(55)
Friendly owner(37)
Loved the view(28)
Classy environment(12)
Quiet & comfortable(12)
Offers pick-up/drop-offs(8)
Tasty dinner(8)
Nice bathtub(7)
Would stay again(6)
Negative reviews(1)
Guest User
Premier Room with Mt. Fuji View
Stayed in 2024년 10월
Couples
1 reviews
5.0/5
Outstanding
Posted on 2024년10월3일
We loved our stay! The hotel featured amazing views of Mt Fuji and was nestled right next to a forest, creating a very peaceful setting for a romantic weekend. We had breakfast and dinner at the hotel, both of which were quite delicious! We also were able to try some new foods that we’d never have tried otherwise. The rooms were a good size with a modern bathroom and a more traditional bedroom area. The outdoor patio had a great soaking tub, which we enjoyed while looking at Mt. Fuji during sunset. The rooms also came equipped with traditional shoes and clothing, which was a very nice cultural touch. Lastly, I wanted to say that service was great and we loved Grace, who was so welcoming and who made the experience that much better.
Anonymous User
Stayed in 2024년 6월
Family
2 reviews
4.5/5
Great
Posted on 2024년7월9일
The hotel is within walking distance from Oishi Park, on a hilltop with very good view of Mt Fuji. But the slope up is quite steep, best to take the hotel's shuttle car. No food options nearby, can get the hotel's dinner and breakfast, which is quite good. The hotel is clean and of good size, and staff are friendly and helpful. Good for a relaxing day.
Guest User
Stayed in 2024년 5월
Couples
4 reviews
4.7/5
Amazing
Posted on 2024년5월6일
Love the location, it’s nice and quiet. Although food was not to our taste but service was great. We will definitely come back.
TJWW
Stayed in 2024년 3월
Family
3 reviews
4.5/5
Great
Posted on 2024년3월30일
The room itself was very good, with an ‘onsen’ at the balcony. You will need to fill up the tub yourself. Location-wise, the hotel is located on top of a hill with a narrow path up. Walking up with your luggage will be a challenge. It’s more accessible if you drive.
6/10
Gav Ng
Standard Room with Mt.Fuji View
Stayed in 2024년 4월
Family
7 reviews
4.5/5
Great
Posted on 2024년4월22일
It is located at the top of a really steep slope, but the room is clean & view is great.
Anonymous User
Stayed in 2024년 5월
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on 2024년5월17일
Excellent service staff. Room is clean with clear view of the mt fuji.
Jun woh
Stayed in 2024년 3월
Couples
7 reviews
5.0/5
Outstanding
Posted on 2024년3월25일
Room is clean as well as the onsen bath tub. The room booked also has full view of Mt Fuji without any obstruction. The hotel staffs are all friendly and helpful. They do offer pick up and drop off services to kawaguchiko station without any charges at specific time. One of the best hotel services I have received. Kudos to the team! Only thing that was not in favor for the trip was the gloomy weather. 🥲 will definitely come back again!
Joy Soon
Standard Room with Mt.Fuji View
Stayed in 2024년 9월
Family
4 reviews
4.7/5
Amazing
Posted on 2024년9월22일
Friendly hotel staff, and great view of mount fuji just from your doorstep. Location is up the hill but no issue if you’re driving. Will come back again next time!
Janice
Stayed in 2023년 12월
Travel with friends
9 reviews
4.5/5
Great
Posted on 2024년1월16일
If you are looking for a zen accommodation that is far and away from the hustle and bustle, one that exudes tranquility, has the perfect Mt Fuji view with no photobomb (no one to vie with you for the best view / photo spot) and is new, modern and basically impeccable a room, this is the right hotel for you. I have almost nothing but praises for this accommodation except perhaps its location. As it is allll the way up the hilly area and right on the opposite side of Lake Kawaguchiko’s main bustling area, you can really only rely on 1) their shuttle service which has pretty limited timings (last shuttle at 4.30pm) cos after all it’s mostly meant for shuttling guests on arrival only 2) taxi which is expensive ~ 10mins ride up for 3,000 yen 3) driving your own vehicle. Apart from its distant proximity to the station and all, it really is the best kind of accommodation where it’s almost like an attraction itself, the kind where you intentionally spend a night at the hotel just to get the full experience. Have a look at the photos and let the photos do the talking (sorry they are kinda blurry as I took screenshots off the room video instead). Service is excellent, and staff is really nice and helpful too albeit limited English-speaking staff. They have a Mandarin-speaking staff onsite which is really helpful. My friend and I opted for breakfast as well which is pretty good, but note that you will have to inform the receptionist on your preferred time slot (nothing like the buffet style / seating) at the end of the day (they would likely approach you to ask abt it though so no worries even if you had forgotten abt it). Note that the private hot spring bath in the room is simply natural hot spring water and not onsen; silly me thought it was onsen 🥲 anyhow, the bathtub was really clean too so plus points to the housekeeping. All in all, a really lovely, enjoyable and most definitely unforgettable stay at Kumonoue Fuji! Would I choose to stay here again on my next trip to Mt Fuji? Absolutely, in a heartbeat!
6/11
Response from Property: Thank you very much for using Kumonokami Fuji Hotel. Our staff is working hard to ensure that our guests have a comfortable stay. Thank you very much for your compliments regarding this matter. We hope you will come again in a different season to see the beautiful Fuji. All the staff have it.
Kairou
Premier Room with Mt. Fuji View
Stayed in 2023년 10월
Travel with friends
1 reviews
4.7/5
Amazing
Posted on 2023년11월3일
We had booked a room for Fuji view, and indeed we were greeted with a magnificent view of the kawaguchiko lake & Mt Fuji. The staffs were friendly & helpful. Room was comfortable, everything was clean, however the bathroom had no where to hang our towels- I think that can be improved. Also, the hotel is located on a small hill, which can only be accessed via a very steep road up. I strongly recommend to rent a car when you are staying there as it is quite difficult to walk up the hill if you don’t have a car.
Response from Property: Thank you very much for using Kumonokami Fuji Hotel. I am very glad that you were able to see Mt. Fuji across Lake Kawaguchi. We are also very happy. Thank you very much for your valuable feedback. We would like you to come again in a different season and see the beautiful Fuji. All the staff have it.
Guest User
Premier Room with Mt. Fuji View
Stayed in 2024년 4월
Other
1 reviews
4.0/5
Very Good
Posted on 2024년4월24일
The hotel is nestled in a quiet area, away from the hustle and bustle of the touristy area. We stayed 3 nights in a room facing the lake with a magnificent view of Fuji-san. A van provides shuttle service to and from Kawaguchiko station. The restaurant is not operational hence we either ate outside or bought food back from Lawson/7-11. Hotel staff were friendly and attentive, and there were Mandarin-speaking staff. We miss it very much even though we are now in Hoshino Amoriya, which speaks a lot about the Kumonoue Fuji!
Yee
Stayed in 2023년 9월
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on 2023년9월23일
Love the hotel in every way! Very nice and attentive staff. Thank you so much for the birthday surprise! Although we couldn’t see Mt. Fuji clearly, the view from the room is still enjoyable. The food is amazing and the dinning environment is nice and quiet. I would definitely come back and recommend people to stay in Kumonoue for the trip to Mt.Fuji!
Response from Property: Thank you very much for using Kumonokami Fuji Hotel. I am truly happy to receive so many compliments. Our customers' happiness is our joy. We will continue to strive to make our customers' stay comfortable. We hope you will come again in a different season to see the beautiful Fuji. All the staff have it.
H9731
Stayed in 2024년 1월
Couples
7 reviews
5.0/5
Outstanding
Posted on 2024년1월23일
The mt fuji view onsen was great. The hot water was able combat the winter chills it was an amazing stay. The first dinner was sukiyaki, I highly recommend this. The second dinner was shabu shabu, the broth was just tap water and everything is so bland and tasteless… One complaint is i expect the water of the shower to have consistent hot water but just like other cheaper hotels, the hot water is not too stable and will occasionally become cold water. For 4000hkd a night, this could be better… Also, the room doors wouldn’t fully close on its own. You need to double check before leaving, as I saw plenty of rooms has doors still opened.
Response from Property: Thank you very much for using Kumonokami Fuji Hotel. Our staff is working hard to ensure that our guests have a comfortable stay. Thank you very much for your compliments regarding this matter. We hope you will come again in a different season to see the beautiful Fuji. All the staff have it.
Guest User
Premier Room with Mt. Fuji View
Stayed in 2023년 12월
Couples
1 reviews
4.5/5
Great
Posted on 2023년12월27일
We had a wonderful experience at this property with its breathtaking views and exceptional customer service. The entire staff was good and always ready to assist us. The room itself was spacious and afforded us a magnificent panorama of Mount Fuji. However, it's worth mentioning that the privacy of the open bath could be improved, as it is situated close to the road. Overall, we were delighted with our stay and would highly recommend this establishment.
Response from Property: Dear guest, thank you very much for your high recognition of our hotel,Your satisfaction is the standard of our efforts,We will work hard to improve based on your opinions.Very happy to bring you a wonderful experience.All the staff of our hotel look forward to meeting you in different seasons and the arrival of your friends.
enghung
Premier Room with Mt. Fuji View
Stayed in 2023년 12월
Family
1 reviews
4.7/5
Amazing
Posted on 2023년12월13일
A new hotel which from the room can see Mt Fuji and the lake together. There is open air hot spa in the room which was very enjoyable during my stay. The meals, including both dinner and breakfast, were good. However, I personally do not like Japanese breakfast but I loved the dinner served. It is good hotel for couple or family with kids
Response from Property: Dear guest, thank you very much for your high recognition of our hotel,Your satisfaction is the standard of our efforts,We will work hard to improve based on your opinions.Very happy to bring you a wonderful experience.All the staff of our hotel look forward to meeting you next time and the arrival of your friends.