Holiday Inn - the niu, Charly Frankfurt City

This hotel is nice and modern with an excellent breakfast. We booked the hotel knowing that it had a great location for walkers because we had planned exploring Frankfurt by foot. It is conveniently close to Frankfurt's Central Station which allows quick access to the airport. The front desk was hit or miss. We arrived very early and were able to store our luggage but when we came to check in and check out they had difficulties determining if we had paid or not and we did pay in advance of our stay. The rooms were compact but still enough room for all of our things. They have metal shelving and hangers in the room for our items, a large TV and a Bluetooth speaker. The bed was comfy for me and had two good pillows for each side but my wife found it was too soft. The room had a large window that opened both ways to keep the room at a good temperature but it gets a bit noisy at night so we appreciated the temperature control in our room with good air conditioning. The bathroom is also compact but the shower stall is a good size with good shower pressure and a nice all in one shampoo/hand wash/body wash. The bathroom had a fan that turned on with the lights and it worked well. Everything was very clean. We really enjoyed breakfast. There was a good spread of deli meats, cheeses, and breads. They had some good juices, ginger shots, a variety of looseleaf tea and two coffee machines. They also had some unique items that were good like tapas, meatballs, and a pancake making machine. The breakfast area is at the top of the hotel and was not too busy when we went and converts into a bar later in the day. If you can get a deal where the breakfast is included in your stay it is worth it. The hotel's location seemed nice at first because it is tucked away and is on a pretty quiet close in the daytime but that changes around dusk. Turns out the area just to the northeast of the central station is where people hang out to get drunk and do ***** on the street. I saw more needles than my grandma's cookie tin. There is a big police presence and we never felt unsafe as people kept to themselves but we wouldn't recommend this area to a family. It is a short walk to Frankfurt's main attractions and some good restaurants. There are some convenience stores and grocery stores nearby too. The front desk sells some snacks and drinks and that might be better if you aren't keen on going out. When we stayed in Frankfurt the price was right at this hotel and the location seemed good for our itinerary so we didn't think much of it. We would consider this hotel again if the price is good and the breakfast is included but we may also consider elsewhere for peace of mind.

The location good near the Frankfurt Hbf problem is infront the hotel many homeless and drunken people and very dirty and smelly and in the night there were shouting loudly make me wake up in the middle of the night

The staff were really friendly. The hotel is clean and tidy and had all the amenities we required.

Great hotel. There is everything that you need, just ask. Staff is nice and helpful, especially Nina and UZ.

The location was great, walking distance from the train station and town centre. The room is very clean and quiet. Staff are friendly and 24hr front desk. Overall highly recommended, affordable price

The location was really close to the station, comfortable room, beautiful places near by to visit it.