Xana Hotelle (Foshan City Government Branch) Reviews

Name: Xana Hotelle (Foshan City Government Branch)
Address: No.27, Tongji East Road, Chancheng District, Foshan City, Chancheng District, Foshan, Guangdong, China, No.27, Tongji East Road, Chancheng District, Foshan City, Mainland, China
Rating: 4.7

Xana Hotelle (Foshan City Government Branch)

No.27, Tongji East Road, Chancheng District, Foshan City, Chancheng District, Foshan, Guangdong, ChinaView Hotel Details

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Xana Hotelle (Foshan City Government Branch) Guest Reviews

4.7/5

Outstanding

1245 reviews

Verified reviews

Location4.7

Amenities4.7

Service4.7

Cleanliness4.8

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All reviews(1245)

Positive reviews(1218)

Reviews with photos/video(118)

Classy environment(106)

Friendly front desk staff(102)

Easy to get around(77)

Convenient parking(55)

Perfect for business trips(39)

Well decorated(26)

Stayed multiple times(11)

Located in the city centre(8)

Negative reviews(27)

Guocai

Xana Superior King Room

Stayed in Sep 2024

Business travellers

14 reviews

5.0/5

Outstanding

Posted on Oct 28, 2024

Everything is great. Location is in the heart of city and easy to go anywhere.

Response from Property: 非常感謝您的5分點評，希岸酒店是錦江集團旗下的中端連鎖品牌，房間全智能化設計，您可以連接藍牙選擇播放您喜愛的音樂，窗簾以及燈光控制也是遵循了時尚的理念，我們旨在為您創造最為舒適的體驗環境。可以讓您在鬧市中體驗大自然的感覺。而且我們每個房問都配有五星宮廷零壓床墊，這是我們酒店舒適的靈魂。歡迎常來哦，祝您生活愉快！

Buchiputaochiyouzi

Xana Deluxe King Room

Stayed in Sep 2024

Business travellers

20 reviews

5.0/5

Outstanding

Posted on Nov 1, 2024

I stayed at this hotel when I came to Foshan. The surrounding transportation is convenient and it is very complete. The guy who checked out today even gave me a small gift. It’s really nice~

Original TextTranslated by Google

Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!

Guest User

Xana Superior King Room

Stayed in Jun 2024

Other

3 reviews

5.0/5

Outstanding

Posted on Jul 15, 2024

The room is hygienic and clean, the service attitude is very good, the environment is good, and the facilities are complete. There is a small shopping mall opposite with a supermarket, which is very convenient for eating and buying snacks.

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Response from Property: Thank you to the male god/goddess for your praise. The brothers and sisters of Xiaoxi's family are all based on the principle of service first. In the days to come, Xiaoxi will continue to work hard and repay with considerate service and a comfortable environment. Thank you for your support and trust. Welcome to your next stay

L. Dnanhai

Xana Deluxe Twin Room

Stayed in Dec 2024

Business travellers

46 reviews

4.2/5

Very Good

Posted on Jan 7, 2025

It's clean, the location is good, parking is free, and there's something to eat and breakfast downstairs. The decoration style is relatively young, with a light luxury style. I ordered a deluxe twin room, which has a larger space.

Original TextTranslated by Google

Response from Property: Dear God and Goddess, thank you for staying in our hotel and providing your valuable comments and suggestions. We will convey your opinions to the relevant departments of the hotel and look forward to providing you with a more pleasant stay experience next time you stay. Thank you again for your patronage and suggestions!

Guoyiyi

Xana Superior King Room

Stayed in May 2024

Family

4 reviews

1.5/5

Posted on Jul 2, 2024

I have never encountered such a bad hotel, and his score is improved. I booked 2 rooms. When I entered the room, it was very smelly and had a strong smell of cigarette smoke. I wanted to change, but when I looked at other rooms, they all had a strong smell of cigarette smoke. The chair in the room was broken and the elderly almost fell down. There were black spots on the sheets, and the TV in one room was broken. Even the waiter couldn't fix it...

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Response from Property: 請接受小希最誠摯的問候，我們對您在店期間遇到的情況深表抱歉。建議您呼叫酒店服務中心，向我們反映情況，我們將會盡力協助您解決問題。我們已將您的點評反饋至相關部門，並跟進調查協調。我們誠摯的希望與您取得聯繫，瞭解更多細節，以便做出相應的完善。衷心期待我們的真誠能迎來您的再次蒞臨。

Anonymous User

Xana Superior King Room

Stayed in Jul 2024

Business travellers

1 reviews

5.0/5

Outstanding

Posted on Aug 26, 2024

Traveling is also very convenient. The room floor is very high and the scenery outside is very good.

Original TextTranslated by Google

Response from Property: Thank you for your affirmation and support for Xixi. Xi'an people love life and are willing to use our service enthusiasm to get rid of the fatigue of your journey. Your affirmation and recognition are our biggest wishes. In Xi'an, we will help you A steady stream of touches and surprises! May Xi'an be with you all the way.

Songtingyi

Xana Superior King Room

Stayed in Jun 2024

Family

1 reviews

2.0/5

Posted on Jul 14, 2024

All I can say is that the accommodation is really bad. It was still hot at night when the air conditioner was turned on at 18 degrees Celsius. Don't know what's going on. The sound of the sewer upstairs was very loud when sleeping at night. The room was also very small. There was no aisle for two people to walk in. The hair dryer was also broken. Also, this hotel can only be considered a famous hotel at best. Calling it a hotel is a bit exaggerated.

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Response from Property: 親，看到您的點評，我們很傷心沒能給客官您滿意的入住體驗，這是我們最大的遺憾。您的誠懇評價是對酒店不斷進步的鞭策，我們期待您的再次光臨，一定會給您更好更滿意的入住體驗，會讓您感受到我們的誠意，也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人，最後祝您生活愉快，感謝您的真誠評價，真心希望您能夠再次入住來感受我們的進步。

Guest User

Xana Superior King Room

Stayed in Jul 2024

Solo travellers

2 reviews

5.0/5

Outstanding

Posted on Aug 29, 2024

The room is very good and the surrounding transportation is convenient

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Response from Property: Dear guests: Hello! Thank you for choosing Xi'an Hotel Foshan Municipal Government Store. No matter how many advertisements there are, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the hotel, you are our valued guest. We We are willing to do our best to make your trip to Foshan relaxed, pleasant and smooth. We look forward to your visit again and experience the different style of Foshan. Wish you all the best

Zhangyuxiaowanzi-ei

Xana Superior King Room

Stayed in Nov 2024

Travel with friends

1 reviews

5.0/5

Outstanding

Posted on Dec 24, 2024

房間乾淨整潔，床很舒服，體驗很好，就是升級一下電視更好，電視不能投屏，還有前台服務也很好，有需求都會解決，

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Response from Property: 感謝男神/女神的好評喲，小希家的小哥哥小姐姐們都是以服務至上為原則，在以後的日子中，小希會再接在勵，用貼心的服務及舒心的環境來回報客官兒您的支持與信任。歡迎您的下次入住喲

Guest User

Xana Bussiness Twin Room

Stayed in Sep 2024

Booked for others

3 reviews

5.0/5

Outstanding

Posted on Oct 14, 2024

朋友説住得十分舒服，地理位置好，去祖廟，嶺南天地，嶺南站等商圈都非常方便，距離文華新天地美食街也很方便，是一次不錯的旅行住宿。

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Guest User

Xana Superior Twin Room

Stayed in Jul 2024

Solo travellers

6 reviews

1.7/5

Posted on Aug 25, 2024

凌晨3點到的佛山辦理入住了這家希岸酒店，洗漱後四點才睡下還不到八點隔壁房間就在施工吵得睡不着，體驗感極差

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Response from Property: 尊敬的男神/女神，您好！感謝您入住希岸酒店並提出寶貴意見，對於您遇到的問題我們深表歉意，對於您提出的寶貴意見酒店亦非常重視，我們已將您的寶貴意見反饋予相關各部門及跟進處理，酒店會不斷加強服務人員的服務態度，努力為每一位賓客提供更為優質的服務，誠摯歡迎您的再次光臨!