I was dissatisfied with the attitude of the "duty manager" on the night of May 1st. He didn't even know how to operate the system at the front desk, so he just jumped to conclusions (he said it was sales, but he didn't know how to operate the system). I booked Ctrip and went to the store. I was later informed that there was no room available, and instead of immediately proactively providing a solution, I passed the blame to Ctrip. Although he gave me the negotiated price in the end, he didn't even apologize. I asked him to reply to me, but he didn't reply in the end. I could feel his arrogance and prejudice. The receptionist at the front desk was much more patient than him.
The sound insulation is not good. It's past 11 o'clock in the evening, and the fireworks outside are still going off.
Suite 1611, the towels were broken and they were not changed.
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