Royal Prince Hotel

Royal Prince Hotel Reviews

Royal Prince Hotel

No. 2 Middle Wenhai Road, Shunde District, Foshan, Guangdong, 528305, ChinaView Hotel Details
Royal Prince Hotel
Royal Prince HotelRoyal Prince HotelRoyal Prince Hotel
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Royal Prince Hotel Guest Reviews

4.3/5
335 reviews
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(335)
Positive reviews(316)
Reviews with photos/video(26)
Easy to get around(15)
Great location(13)
Classy environment(10)
Perfect for business trips(7)
Large rooms(7)
Average sound insulation(6)
Convenient parking(6)
Friendly front desk staff(3)
Negative reviews(19)
Puxiaohua
Japanese-style Steam Double Room
Stayed in Mar 2024
Business travellers
69 reviews
4.5/5
Great
Posted on Jul 17, 2024
Comfortable room and have convenience of MC Donalds at the side of Hotel.
Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力，願 我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨！
Guest User
Superior Twin Room
Stayed in Oct 2023
Travel with friends
3 reviews
4.5/5
Great
Posted on Nov 28, 2023
Transportation is conveniences. It got bus directly go to Hong Kong. Long distance bus stop is near by and many different kindly services and store are available.
Response from Property: Dear guest, hello! Thank you very much for choosing to stay and for your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. We hope that our sunny and warm service will bring you the supreme service experience. Welcome to visit us again!
Tarun Rungta
Japanese-style Steam Double Room
Stayed in Aug 2023
Business travellers
7 reviews
3.5/5
Posted on Sep 12, 2023
Nice and comfortable stay experience. Well maintained. Breakfast is sad.
Response from Property: Dear guest, hello! Thank you very much for staying at the hotel and leaving your valuable comments. Regarding the breakfast issue, we will work hard to improve it to meet your expectations. I hope to give you a brand new feeling when you stay next time! I sincerely look forward to seeing you again!
azizullo
Japanese-style Steam Double Room
Stayed in Apr 2023
Solo travellers
9 reviews
5.0/5
Outstanding
Posted on Jun 1, 2023
stuff is good can speak in English very convient to train station
Response from Property: 尊敬的賓客，您好！感謝您的5分好評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而温馨的回憶，希望皇家太子酒店是您回憶裏最温馨最獨特的那個！常回來看看哦，祝：安好！
Elynn Yen
Japanese-style Steam Double Room
Stayed in Mar 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Apr 25, 2024
not bad overall
Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力，願 我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨！
Michele
Japanese-style Steam Double Room
Stayed in May 2023
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 6, 2023
beautiful!
Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力，願 我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨！
Guest User
Superior Twin Room
Stayed in Jun 2024
Business travellers
5 reviews
4.0/5
Very Good
Posted on Jul 26, 2024
The male waiter at the front desk was thankfully just a waiter. Let me truly see what it means to fully exert the power on the handle. It really lowers the quality of the hotel.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very sorry that you had an unpleasant stay. It's our fault that we left a bad impression on you. Can you tell us your check-in time and room number and what exactly happened. We will check clearly and make corresponding corrections. If you have any questions about the room during your stay, you can call the front desk person at any time. We will serve you 24 hours a day. Our attitude towards your evaluation is sincere and we hope you will give us a chance to see our continuous progress. Sincerely looking forward to your visit again.
Anonymous User
Deluxe Single Room
Stayed in Jun 2024
Business travellers
8 reviews
2.7/5
Posted on Aug 4, 2024
The room was okay, but they kept urging me to check out starting at 12 o'clock, which was really annoying.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your sincere and valuable comments and we deeply apologize for the unsatisfactory stay experience. Since the hotel's normal check-out time is 12 noon, if the guest does not check out at 12 noon, the front desk will confirm with the guest to extend their stay or check out. We will work hard to improve the problem caused by the communication process with you to ensure your next stay. Similar problems will not occur again. Thank you again for your valuable feedback and we look forward to providing you with better services in the near future.
Yiu Kam Ricky
Japanese-style Steam Double Room
Stayed in Dec 2023
Family
4 reviews
3.5/5
Posted on Jan 17, 2024
Hong Kong Alipay and WeChat are not needed at the front desk? But there is no problem if I use it in Yung Kwak Market? Some credit cards in Hong Kong are not used? The front desk staff has a rude attitude! Not many choices for breakfast, but the environment is very good!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at the hotel and leaving your valuable comments. Regarding your questions, we will feedback them to the relevant departments for clarification and handle them accordingly to meet your expectations. We hope to give you a brand new feeling when you check in next time! Sincerely looking forward to your visit again!
XX9SC Simon cui
Deluxe Twin Room
Stayed in May 2024
Family
3 reviews
4.0/5
Very Good
Posted on Aug 6, 2024
The room is relatively dark, but I am very satisfied with drinking tea in the restaurant downstairs. There is a McDonald's downstairs, and children can buy it at any time!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at the hotel and leaving your valuable feedback. We will work hard to improve the issues you raised to meet your expectations. We hope to give you a brand new feeling when you check in next time! Sincerely looking forward to your visit again!
ykimleong
Japanese-style Steam Double Room
Stayed in Jul 2024
Business travellers
2 reviews
4.0/5
Very Good
Posted on Aug 2, 2024
There is a restaurant downstairs, which is very convenient for eating.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay and for your attention and recognition. Your support and encouragement are the driving force for our continuous progress. We hope that our sunny and warm service will bring you the supreme service experience. Welcome to visit again!
Guest User
Japanese-style Steam Double Room
Stayed in Mar 2024
Other
2 reviews
2.2/5
Posted on Apr 6, 2024
The sound insulation is very poor, and the lower floors will be affected by the sound of the bar at night The front desk made a mistake. On the morning of check-out, other guests entered the room by swiping their room cards. The facilities in the room are old, smelly, and the windows cannot be opened Check-in reception and room service are OK
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at the hotel and leaving your valuable feedback. We will work hard to improve it to meet your expectations. We hope to give you a brand new feeling when you check in next time! Sincerely looking forward to your visit again!
Guest User
Japanese-style Steam Double Room
Stayed in Feb 2024
Travel with friends
14 reviews
3.5/5
Posted on May 3, 2024
The entertainment facilities downstairs are too noisy. Drunk people are often seen in the hotel, and the singing and drinking girls are flirting.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the Royal Prince Hotel and giving us your valuable feedback in time. We are deeply sorry for not giving you a pleasant stay. Regarding your feedback, we will report it to the hotel entertainment department to rectify the noise. Thank you again for your valuable comments. I hope you can continue to support us and sincerely look forward to your next stay!
Guest User
Japanese-style Steam Double Room
Stayed in Feb 2024
Business travellers
6 reviews
1.0/5
Posted on May 2, 2024
The nature of my work requires me to travel around the country and stay in many hotels. I feel that this hotel is the worst. The facilities are old and musty! All the facilities are still 10 years old! The bed is as hard as a rock and the price is not cheap! I can only say that I feel that it is unfair to spend 120 for this level of service and facilities
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere and valuable comments and we apologize for the unsatisfactory hotel experience. We hope to give you a brand new feeling when you stay next time! We sincerely look forward to seeing you again!
Guest User
Superior Single Room
Stayed in Feb 2024
Other
1 reviews
1.0/5
Posted on Mar 2, 2024
I am really speechless about this hotel. The hot air conditioner was turned on all night but it was useless. When I ordered takeout in the morning, the delivery man could not deliver it and I had to go downstairs to get it myself, even though I could swipe my card to have the delivery man deliver it. Another thing, when I booked this hotel, I saw that a breakfast coupon was given when I booked a room. If there are two people, each needs to pay another 49 yuan to purchase one. In comparison, it would cost more than 100 yuan. And the environment is just so-so. It's not worth the money!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Royal Prince Hotel and taking the time out of your busy schedule to share your stay experience with us. According to hotel regulations, takeaways cannot be delivered to guest rooms. We apologize for the inconvenience caused to you. In addition, your order will indicate whether it is a breakfast or no breakfast on the online platform. Finally, we kindly remind you that the hotel will turn on the heating when the temperature is low. If you find that the heating cannot be heated or there are other obstacles after you check in, please contact the front desk staff in time for follow-up. Thank you again for your valuable comments and look forward to providing you with better services in the near future.