Comfort Suites Fort Worth North Fossil Creek

Support was lacking. The hotel was old and run down. The elevator did not work. The hot tub was closed the only time I tried to use it. There was a cockroach in the first floor bathroom.

Room was clean, good front desk service, the elevator was broken at the time of visit, but they had a note part was ordered.

The pool and hot tub were out of service, one of the main factors for choosing this place, what a disappointment.

The room itself was fine and the TV worked great. Probably the best part about the trip. The gym needs some dumbbells. I like the cardio equipment. But why have a bench without dumbbells? The elevator wasn’t working and so walking up three flights was an annoyance with luggage. The breakfast is mediocre.

The beds were hard for a comfort inn. Hurt my back, and my shoulder. The beds also slide when we would sit down on them. Bathroom door did not latch. Shower curtain to short. Had to have both room keys reprogrammed. You know what they always say dont put them near your phone or anything magnetic. But I'm an access control professional, and i never out the cards by anything magnetic. They were either not programmed correctly, or it’s time to replace them.

There were men drinking and sitting around the outdoor pool with the interior door blocked and spending time in the hall. I didn’t feel safe and won’t use this property again

No hot water in shower. Bathtub had hair in it. Hotel has been down for a while.

The employees are nice, but the room was cute - although it had a urine smell to it. Wifi is free but also never worked. We reported this to staff only to get a shrug and refusal to look into why. The apps on the tv don't work because they aren't set up, and that was the only way to use the tv. Honestly, not the worst place I have stayed but I won't be back. Oh, and they put a $400 hold on your card, which is unnecessarily steep

Our biggest complaint was the smell in the elevator and rooms. The stench in the elevator when we arrived was awful and figured it would be taken care of by morning. When morning came it was much worse. We considered taking the stairs but my daughter is handicap and can’t maneuver them easily. In our room the bathroom floor was very warped and again made us nervous for our daughter’s safety. We had requested handicap accessible yet there was nothing handicap accessible about it. Also, the rooms say non smoking room and clearly people were smoking in them due to the smell in the hallways.