Sleep Inn & Suites Fort Walton Beach - Destin West

It was clean, centrally located to stores downtown in Ft Walton Beach. Continental breakfast was quite average and rooms are certainly smaller than appears in the pictures but was fine for just the two of us. Walls must be thin because there seems to be endless door banging that is annoying. Elevators always concerned me-super slow and noisy!  Likely would seek out a better hotel next time.

A clean, central and charming hotel. I left very satisfied. Thank you.

Good service

Overall, my stay was great. The only critiques I have are that if you get to breakfast at 6:30 depending on who’s serving it it can be a little late and the food is lukewarm and they have no microwave to heat it up. They are pretty good about staying on top of refilling things. The only other downside is there isn’t a huge amount of parking so if you get to the hotel later at night, all the parking spots are usually filled. The beds are firm, but I like a firm bed. They are very good about making sure that you have clean towels every day and taking out your trash. The little convenience store they have in the lobby is fairly priced for the most part compared to other places.

I live eight hours away from this location and was traveling for a vacation. I called at least three times before the day of my scheduled date to see if I can check in earlier. I was told the first time to call back closer to the date. I called the day before to make sure that I can check in before the original chicken time which was 4 PM and was told yes. I got there about 2 AM. I basically was told that I couldn’t get in and because we were eight hours away and everywhere else was full me and my partner had to sleep in the parking lot in the car. The guy that was at the desk didn’t really show no sympathy. I told him I spoke with someone the day before and I showed him the call. He advised that that was at their phone number, so I called the number again in front of his face and their phone rang. I asked to speak with the manager, but of course I understood it was midnight so I had to wait till the next day. I woke up around 7 AM and the person at the front desk advised me that they would be able to check me in with a $255 fee which came out to $280 after taxes. But then he ended up taking $25 off.. I been asked him that next day after we had to pay the extra money when will the manager be in and he said in about an hour or so, but I did not see any type of manager. I was very very disappointed because I had to come out out of $220 just to check in early when I called the hotel more than once to confirm that . I will not be booking again.

We did not like it, at least it was less than 30 min away from Crystal Beach. The bathroom smells bad, root cause: The curtain, strong moldy smell. The breakfast is the lowest quality ever, you better get something at Panera Bread, Dunkin Donuts or Starbucks.

The room was clean but it had a weird scent. I should asked to be switched. Other than that it was clean.

We booked here for the laundry service and it was broke the whole week. We asked for refills on shampoo, conditioner and lotion and never got it.

My experience at the hotel was amazing. Great staff great food great scenery whenever I’m in the area again I will book with that motel again.