Guest User
August 11, 2024
A castle-like hotel by the sea. After we checked out, we found that the tires of our rental car were locked because the car dealership had not paid the tax. We went to the hotel front desk for help. A handsome man and a beautiful woman at the front desk spent the whole morning helping us communicate about unlocking and the subsequent tax that the car dealership should pay for the car. After the unlocking was successful, they took the initiative to call the company again to ask us to pay the tax for the car, and clearly communicated that the cost of unlocking should be paid by the car rental company. During this period, a handsome man from the restaurant came out to comfort us not to be anxious and asked if we wanted to have a cup of coffee. Thank you very much to the two handsome gentlemen of the hotel service staff and the blonde beauty who helped us keep calling and communicating and drank two large glasses of water. In fact, when traveling, except for sleeping, we really spend very little time in the hotel. It is very comfortable to go downstairs to the beach in the hotel, and we basically don’t stay in the room. The service attitude of the hotel in case of emergencies is especially important. Thank you again🙏
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