Anonymous User
January 22, 2023
The location is really good. The building is also relatively new, not an old building, so it's okay.
however… The service was really disappointing. First of all, there is no front desk here, and it is in another building far away, so you have to go to the Duomo to check in. Even there is only one person like the head of the dorm...
There was a problem with the air conditioner in the late summer, but it was winter, so it was a problem that I passed lightly. It was worth covering, but it was really disappointing that the heater wasn't fixed or moved to a room that could be used.
The biggest problem is towels!! I've never had a problem with towels during my trip to Europe, but I can't believe it here. I put on towels and collected them on the mat, but what the hell is the service that just hangs the towels on the floor again?? And they didn't even refill towels for people staying for 3 days, so on the second day, they wrote "new towel" in English and Italian Español, so they refilled the small towels and left the large towels. Are you giving?
If you've experienced just one of these, you'd think so, but I felt really good when I saved towels, didn't use people, and received unmanned motel-class service. If you see this, please find a better hotel
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