To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(109)
Positive reviews(9)
Reviews with photos/video(1)
Guest User
Classic Single Room
Stayed in Sep 2024
Solo travellers
12 reviews
5.0/5
Outstanding
Posted on Oct 1, 2024
Good location and very close to sightseeing points.
Ohclara
Superior Room
Stayed in Aug 2023
Couples
13 reviews
4.7/5
Amazing
Posted on Sep 4, 2023
A historic five star hotel in the best location of Florence! Only 10 minutes ride from Florence main train station, wallking distance to major touristic attractions such as the famous Florence Cathedral, (Duomo), Ponte Vecchio or Piazza Signoria. The superior room was beautifully furnished, with clean marble bathroom! Amazing breakfast with fresh fruit, tasty pastries and a big selection of Italian parma ham! I would definitely book Firenze Bernini hotel again!
Dahan-
Superior Room
Stayed in Jul 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Aug 4, 2024
The most expensive hotel I have stayed in so far at my own expense - impeccably beautiful 💚🤍❤️ The guy who helped check in was even more amazingly beautiful. The dinner was delicious + the breakfast was very atmospheric 🥂 I will stay here again when I go to Florence next year 🇮🇹
Original TextTranslated by Google
6/9
Yiyiyi999
Classic Single Room
Stayed in Jul 2024
Solo travellers
31 reviews
4.7/5
Amazing
Posted on Aug 15, 2024
The hotel is in a good location, close to major attractions, and has a high safety factor;
The weird experience was that the first person who received me was an Italian ***** fat male staff member whose name started with *, and he did not follow the room level I booked; after that, I spent time reconfirming the hotel order and reported it to another staff member at the front desk. The staff reassigned a room that met the booking level, a completely different room type, and I was finally satisfied with the room.
I hope that in the future, Italian hotel staff will provide Chinese 🇨🇳 customers with rooms that meet the booking type as soon as possible. Refuse to delay the precious travel time and abundant energy of Chinese 🇨🇳 customers. Refuse to try to influence the impeccable and happy mood of Chinese 🇨🇳 customers with trivial tricks. Just for your reference.
Original TextTranslated by Google
Hillhouse VC
Classic Room
Stayed in Oct 2023
Couples
14 reviews
4.5/5
Great
Posted on Oct 18, 2023
The room is also quite small, and the overall environment is not as good as nh. If recommended, I would personally recommend nh. The hardware is better in all aspects, but I received double breakfast when I made the reservation, which can make up for these shortcomings.