Holiday Inn FLORENCE by IHG

The room’s bathroom door handle wouldn’t close on its own. It had to be lifted with force and pulled toward you to close. The bathroom fixtures were rusty and the room was overall unimpressive. The staff was pleasant. It was convenient place to sleep and shower while in town visiting family but I probably won’t stay there again.

Room was large enough for family of 4, pool was nice and staff were great. Thanks!

The lady who check me in was very un-welcoming. She did her job and that was about it and actually felt we interrupted her evening as she exited from a back office when we arrived. When we entered the room is was a very nice room however the toilet paper roll holder was not attached to the wall. Very evident that the cleaning staff was aware of the issue at it was balanced on the tank of the toilet.

Everything was fine except for housekeeping. They were vacuuming at 9:00am and also had a speaker full blast while cleaning other rooms. I couldn’t get any sleep and they woke me up.

Holiday Inn stay Florence Kentucky Excellent 5 day stay. Friendly staff very clean!! Highly recommend!!

There was only a white see through blind at window. The parking lot lamp shined so bright in our room that it was like sleeping in interrogation!! We tried putting up towels to the window but was of little help. Got little to no sleep!!! Holiday Inn. Do Better! I am sure this is not the first complaint on this!

Not worth the price For the price I do not recommend this hotel. Service was subpar. I travel a lot and I have never called down to get more towels and them tell me I have to come get them no matter what time it is. The tub was not cleaned very well at all, and there was orange residue around the faucet and a slimy texture to it. $889.00 for three nights, Thursday thru Sunday, I expect more. When we go back next year we will stay somewhere else.

Best stay away home Amazing location , great customer service . We love Linda & Deanna at the front desk . The breakfast was very fresh and clean. Very comfortable stay . I will be back next year.

Clean rooms, nice and safe area in Florence. We felt comfortable enough to walk around at night and there were tons of restaurants and food options nearby. This is great central location if you are planning on visiting the Ark Encounter and the Creation Museum. It’s also just 20 minutes away from Cincinnati if you wanted to explore the city. The only downsides to this hotel is that the pool was cold and obviously a bit older and run down. Also the floors on the elevators were always sticky. Everything else was clean but that area.