Flore Hotels & Accommodations

Stayed for 3 nights to carry out 2 days training using one of the hotels training rooms, hotel room comfortable but a tad on the small side, the food was excellent, I actually had one of the best steaks I have had for a while! Staff are really good, the young man in reception was great, especially when he stepped into the chefs role when the breakfast chef went sick, well played 👍 and just but not least, the young lady who looks after you at breakfast is an absolute star 🌟 accommodating and very friendly, ever helpful and makes you feel at home, I’m sorry I didn’t catch her name but nothing was too much trouble.

Located in Northampton, The Old Vicarage is in a rural location, within a 10-minute drive of Daventry Country Park and Communications Park. This bed & breakfast is 13.6 mi (21.9 km) from Silverstone Circuit and 5.8 mi (9.4 km) from Althorp House.Make use of convenient amenities, which include complimentary wireless internet access and bike cleaning.English breakfasts are available daily from 8:30 AM to 11:00 AM for a fee.Featured amenities include microwave in a common area and refrigerator in a common area. Planning an event in Northampton? This bed & breakfast has 225 square feet (21 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 6 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided on request.

It is located about ten minutes away from the station and about ten minutes away from the city center. The location is relatively quiet. The room is ok, the bathroom is a bit stained, and the shower facilities are not cold enough.

As a hotel owner I’m always very sceptical when staying elsewhere. The Ramada Encore was spotless, something which is usually a major concern for me. The bed was comfortable, the shower was lovely with great water pressure. Check-in and check-out were seamless, staff were very friendly and accommodating regarding my late check-in and request for a later check-out. Breakfast options were great for the average person, but as someone that eats low carb I was limited, but knew this when I paid for it, plenty of food available at the buffet though. There was a little noise from drunk people passing by on the street but it was a Friday night so not the hotel’s fault and didn’t last very long. No noise whatsoever indoors. Overall, very pleased with my stay, great value for money.

I stayed here for one night while attending a birthday party. It’s very convenient for the M1 and a quick getaway. I found the check in very simple and was asked to register my car which was done via screen. I was originally allocated a ground floor room which is my least favourite when travelling alone but this was swiftly changed to one on the first floor. My room was clean and fresh looking with tea and coffee facilities and a rail to hang my clothes and replete with removable/rehangable hangers. The TV worked, the towels were fluffy and white and the bathroom very clean and a good size. I had a very comfortable bed and a good nights sleep. I didn’t hear any noise/other guests. I can’t find any fault with my stay.I didn’t use any of the cafe/bar facilities. Note that there’s very little in the way of alternative restaurants etc in the immediate area.

Was perfect for the use we needed. Spent a day in Bicester village, hotel is 2 mins from the shopping village. Very nice inside and was a great place to relax after shopping. Only bad part is having to pay for parking.

he issue that I have experienced was: When I first arrived at the hotel I requested an iron and and ironing board. The member of staff gave me an iron but stated that I could not have an ironing board because it must be in a room. I asked if I could get it later as I need to iron my shirt for work and was informed that it would be sent to my room. This happened at around 3 in the afternoon, it is now 10.15 at night and they have not produced it. Next I ordered a meal in my room, I waited 1 hour before going to reception and finding out they forgot to send my meal to my room. I was informed that the meal was ready now if I wanted it I could take it, which I was happy to do, only to find out that they had tried to give me my meal that was stone cold. Not good for chicken and chips. I then ordered a smaller snack because of the time and waited 45 minutes telephoned reception and was told by the supervisor that they had just come on shift and knew nothing about my issues. She apologised and assured me that she would personally bring my sandwich to me in 15 minutes, 30 minutes later I go to reception as I had still not got my sandwich and it was too late to eat at 9.30 at night. I asked to speak to the supervisor outside as the members of staff who gave me this poor service were by reception and I wanted to speak privately, outside I did not get an apology for the poor customer service of her staff and she did not apologies for incorrectly telling how long I would have to wait the second time, after I had told her about my poor experience. She then said ”you don't want the food raw, do you” after me complaining about her keeping waiting the second time. I teach customer service and this has been the worst service I have ever received in a hotel ever, and I will using this experience with Ibis in my classes on a perfect example of how not to treat a customer for a long time. This is my first experience of Ibis hotels and I am shocked that this is how you treat your guests. It occurred on: 01/09/2022 This meant that I am in my hotel room furious and disappointed and have not eaten. It feel ironic that tomorrow I will be teaching customer service and I am unable to sleep because of how much this has affected me. I am not satisfied with the service I have received and I feel frustrated that it is too late to book into another hotel. Train your staff to a much better standard and made aware that this is not good enough. Send me a full apology and the cost of my evening meal that I did receive should be charged. I don't expect any of the things I have shared with you to make any difference to the staff and if I was ever foolish enough to stay at this hotel again I am sure I would get the same poor customer service. I just hope that this is a poor hotel and it does not reflect other hotels in your chain.

Nice hotel, nice and good rooms, friendly receptionist guy(Raj) but only problem is the car park unavailability

Traveling around the hotel is convenient. This is the second stay! It is less than an hour's drive from Bicester Shopping Village. There are several Chinese restaurants around the hotel. The shopping mall in the town is very convenient. May book next time.

Just disappointed. We booked a two night stay as we were visiting Coventry radio one big weekend and was cheaper than staying in Coventry. The worst experience as a group of people that had been a the festival got back and we’re being so loud and noisy. Banging on doors from 12am till 7.30 am the next morning. At one point my partner actually got up and told them to shut up. Was quiet for all of 5 mins. As a result of this discretion we got no sleep. Completly unacceptable and I felt more should have been done to kick these people out/call the police as it was not fair on other guests staying at the hotel. Another lady also complained the same time as we did at reception. The man on reception did all he could, offered us breakfast and a free drink but to be honest I felt it was worth a refund due to the constant distribution. The second night it was a lot better, but it tainted our stay. Personally, it’s one of the most depressing hotels I’ve visited. It’s on an industrial estate, decor is dated, breakfast wasn’t great and they’d ran out of basically most evening food apart from meat pizzas. Not one to visit unless it’s a necessity. Service was okay though.