Zhongruilin(Dennis)
April 14, 2024
Due to changes in my itinerary, I booked two nights separately. After many twists and turns, and with the price difference paid, I was finally able to stay two nights in a row without changing rooms. But on the second night I was surprised to find that the room had not been cleaned. When I asked at the front desk, I was told that the room cleaning service requires guests to request it upon check-in, otherwise it will not be cleaned. This is the first time I have encountered this rule in my decades of business trips and hotel stays. I had to get a few clean towels and endure this unacceptable service.
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