Jinshui'an Muming Theme Wenchuang Experience Homestay (Phoenix Ancient City Branch) Reviews

Response from Property: Dear guest,Thank you very much for your enthusiastic recommendation of our hotel in Fenghuang! 🌟 We are thrilled to hear that you had such a wonderful experience.We are proud that the room you stayed in is new and offers a direct view of the river, especially the beautiful night view. It's always a pleasure to hear that our guests appreciate the amenities we offer, including the direct car access to the hotel, the nearby supermarket and restaurant, and even the bidet.Most importantly, we are delighted that you found our service to be top-notch. Our goal is always to provide the highest quality service to ensure a memorable stay for every guest.We look forward to welcoming you back in the future. If you have any further suggestions or needs, please do not hesitate to contact us.Wishing you all the best!

Response from Property: 非常感謝您的喜愛與好評！能為您提供優質服務是我們的榮幸，免費接站、旅遊鳳凰古城遊玩建議以及房間升級都是我們應該做的，衹為讓您有更好的入住體驗。您的滿意是我們前進的動力，我們會繼續保持熱情周到的服務，期待您下次再來，繼續感受我們民宿的温馨與美好，也希望您能將我們推薦給更多的朋友哦！再次感謝您的支持與認可！

Response from Property: Dear guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our very good service, appreciated the free pick-up service, and found our prices reasonable (even quite cheap 😂). We're also glad that you liked the nice view.Your satisfaction is our greatest achievement, and we look forward to serving you again in the future. If you have any further suggestions or needs, please feel free to contact us.Wishing you a happy life and smooth travels!

Response from Property: Thank you for your recognition of the housekeeper's work. Making every guest satisfied is always our service goal. You are welcome to visit the beautiful Phoenix Ancient Town again next time.

Response from Property: Dear guests, I'm very sorry. The construction of the opposite road will cause a little noise in the morning. I'm really sorry.

Response from Property: Thank you for your positive review and for highlighting the various strengths of our accommodation! We are thrilled that you had an enjoyable stay with us.It's great to hear that you appreciated the prime location by the river, offering beautiful views and easy access to nearby attractions such as food shops, famous bridges, and the unique experience of the red lady singing on the boat. We take pride in our clean and warm rooms, and we're glad you found them to your liking.We understand that minor imperfections such as scuff marks and scratches on the walls and wooden furniture are inevitable in any establishment, but we appreciate your understanding and recognition of the overall charming, nice, and modern atmosphere of our accommodation. We're also pleased that you did not encounter any unpleasant smells or pests during your stay.Warm showers and access to standard amenities are essential for a comfortable stay, and we're glad you found these to be satisfactory.Lastly, we would like to extend our sincerest gratitude to our manager for her exceptional friendliness and hospitality. We will continue to encourage and support her in providing the best possible service to our guests.Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future!

Response from Property: 尊敬的賓客：您好！謝謝閣下的滿分點評，您的支持與鼓勵，是我們前進的最大動力。 金水岸文創體驗民宿以不斷的為客人營造温馨舒適的居住環境而努力，金水岸民宿期待您的下次光臨。

Response from Property: Thank you for your feedback! We're glad to hear that you like the location. We understand that hygiene and facilities are important aspects of your experience, and we're committed to continuously improving them. If you could provide us with more specific details about your concerns, we would greatly appreciate it and work hard to address them promptly. Your satisfaction is our top priority!

Response from Property: 謝謝您的好評，您的誇獎是我們前進的動力，提到我們的不足也會虛心接受，歡迎您下次再來美麗的鳳凰古城。

Response from Property: Dear Guest,We are thrilled to hear that you had an enjoyable stay with us! It's wonderful to know that our owners' kindness, patience, and helpfulness contributed to your positive experience.We take great pride in creating a welcoming atmosphere and strive to make every guest feel at home. Showing you all the nice places around is just one of the ways we ensure you have a memorable visit.Thank you so much for your kind words and for choosing to stay with us. We look forward to hosting you again in the future!Warm regards,

Response from Property: 感謝您的評價，謝謝您對於我們民宿的好評，歡迎您下次再來。

Response from Property: Dear guest,Thank you so much for your kind words and high praise! We are thrilled to hear that you had a great experience with our service and reception staff.Your satisfaction is our greatest achievement, and it's wonderful to know that you would definitely be back. We look forward to welcoming you again and continuing to provide exceptional service.If you have any future travel plans or inquiries about our hotel, please do not hesitate to contact us.Best regards,

Response from Property: Dear guest, thank you for sharing such a thoughtful stay experience with us and recognizing our service level. I am glad that our quality and service have left you with unforgettable and wonderful memories after you leave. Let every guest have an unforgettable stay experience is what the B&B has always pursued. We are happy to embellish your stay with a touch of uniqueness and care. Thank you again for choosing our B&B and look forward to your next visit.

Response from Property: Thank you for your favorable comments, and make the following response to your questions. Taxis can hit the door of the hotel. Maybe there was a traffic jam at that time, and the driver's master didn't want to get off. For the sanitary problems you reflected, the bed sheets in the room were all replaced by one guest. We will reflect this problem and strengthen the sanitary management. At the same time, thank you again for your five-star favorable comments on us and look forward to your next visit.