Phoenix City Boutique Hotel

Phoenix City Boutique Hotel Reviews

Phoenix City Boutique Hotel

No. 145, Laoyingshao, Tuojiang Town, Fenghuang County, Hunan 416200, ChinaSee Hotel Details
Phoenix City Boutique Hotel
Phoenix City Boutique HotelPhoenix City Boutique HotelPhoenix City Boutique Hotel
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Reviews from Real Guests

9.5/10
Outstanding
1301 reviews
Verified reviews
Location9.6
Amenities9.3
Service9.7
Cleanliness9.5
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All reviews(1301)
Positive reviews(1289)
Reviews with photos/video(503)
Offers pick-up/drop-offs(210)
Located in the city centre(99)
Fantastic river view(92)
Convenient parking(88)
Friendly front desk staff(78)
Well decorated(63)
Well designed(58)
Tasty food(14)
Negative reviews(12)
Guest User
Superior Courtyard-View Standard Room (Antique Wooden Furniture, Traditional Chinese Floor Lamp)
Date of stay: Apr 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on May 14, 2026
Out of all the hotels I've stayed at, this is the first time I've encountered such an outstanding female front desk service! 👍👍👍👍👍 The service was incredibly warm and thoughtful! The location is superb, right in the middle of the ancient city, by the Cui Cui performance area on the Tuojiang River, which is very lively! The room was spacious, clean, and comfortable, leaving me feeling joyful and relaxed! I genuinely didn't want to leave here; I wish I could stay long-term and enjoy this rare quality service!!! Fenghuang Ancient City is simply beautiful!!!
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Guest User
Surprise River-View Room
Date of stay: Apr 2026
Couple
1 reviews
10/10
Outstanding
Posted on May 14, 2026
We booked a 'surprise room' and the front desk staff upgraded us to a room with a shared balcony. The night view from the balcony was beautiful. It's a great hotel, highly recommended, and I'll definitely stay here again next time.
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Guest User
Boutique River-View Double Bed Room (Rosewood Tea Table, Window with View)
Date of stay: Mar 2026
Travelling with friends
23 reviews
10/10
Outstanding
Posted on May 5, 2026
The room was in a traditional Chinese classical style, and I was upgraded to a room with a balcony facing the Tuojiang River, which was very comfortable. The view was open and expansive. Sitting on the balcony and quietly admiring the ancient buildings on both sides, even in the rain, was incredibly therapeutic.
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Response from Property: 尊敬的賓客，太感謝您這般走心的好評💖！中式古典雅緻房型，有幸為您貼心升級江景陽台房。憑欄直麪沱江風光，煙雨古城、兩岸古建盡收眼底，靜坐聽雨格外治癒愜意。我們始終用心營造詩意旅居，靜待您下次再來慢享古城煙雨時光，祝您歲歲安然！
Tina_NZL
Boutique River-View Double Bed Room (Rosewood Tea Table, Window with View)
Date of stay: Feb 2026
Couple
4 reviews
10/10
Outstanding
Posted on Mar 17, 2026
Excellent top notch service from the staff member doing the transfers to and from the train station. Our room was exceptional, the location was outstanding and the staff at reception were 10/10, very welcoming and informative. Breakfast was absolutely delicious. Thank you for the beautiful leaving gift we received. Beautiful memories made. Would highly recommend.
6/15
Response from Property: 尊敬的賓客，萬分感謝您的滿分好評與大力推薦！很榮幸接送、前台全員的貼心服務，以及優質客房、優越地段都能讓您滿意。我們用心打磨早餐品質，也希望一份精緻伴手禮，能為您的鳳凰之旅增添温暖回憶。我們會繼續保持高品質服務與硬件品質，期待您再次光臨，重温古城美好時光，祝您旅途順遂，萬事舒心！
Yingfadashi
Basic Double Room
Date of stay: Mar 2026
Family
136 reviews
10/10
Outstanding
Posted on Apr 23, 2026
This hotel boasts the best scenic location in Fenghuang Ancient Town. The decor is wonderfully Chinese-themed; as soon as you enter, you're greeted by the scent of sandalwood and the sight of rosewood furniture. The staff are incredibly welcoming, even going out of their way to assist with luggage and greetings in the rain without any hesitation. Although the breakfast is simple, it's quite delicious. The rooftop viewing platform is another highlight, perfect for photography enthusiasts.
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Response from Property: 尊敬的賓客，非常感謝您細緻又走心的真實評價！酒店坐落於鳳凰古城沱江河畔黃金觀景位，立足古城歷史文脈，融入中式古典建築韻味，全屋中式實木高定陳設，雅緻國風氛圍滿滿，衹為讓您沉浸式感受古城古韻風情。我們始終堅持暖心貼心服務，用心對待每一位賓客，風雨無阻做好迎送、行李協助等細節服務。自助早餐中西結合、品類豐富，搭配湘西臘肉、蒿菜粑粑等本地特色，定期更新菜品，貼合大眾日常口味。頂樓專屬觀景視野開闊，是俯瞰沱江全景、打卡拍照、攝影採風的絕佳去處。感恩您的喜愛與認可，期待您常來鳳凰古城，慢賞沱江美景，我們靜待您再次下榻，祝您生活順遂，旅途美滿！
MAKISKATS1234510
Deluxe River-View Balcony Twin Room (Custom Rosewood Furnishings, 180-degree Viewing Balcony)
Date of stay: Mar 2026
Couple
4 reviews
8.5/10
Very good
Posted on Apr 23, 2026
The hotel was in a very good and central location but the rooms facing the river are a little noisy at night before 23:30
Response from Property: 尊敬的賓客，非常感謝您選擇入住並客觀分享本次入住體驗！很榮幸酒店優越的核心區位、便捷出行能得到您的認可，酒店坐落於鳳凰古城中心沱江河畔，佔據古城優質觀景位置，中式古典的環境與完善配套，力求為每一位賓客帶來舒適旅居。同時，非常抱歉江景房夜間受到河畔商圈人流、環境聲響帶來的困擾，影響了您的休憩，我們深感抱歉。古城臨江區域夜間文旅氛圍濃厚，我們已加強客房隔音維護，並可為需要安靜休憩的賓客優先安排靜謐房型，盡力規避噪音問題。您的反饋我們已認真記錄並優化改進，期待下次蒞臨，我們為您妥善安排安靜房型，帶給您更完美的入住體驗，祝您生活愉快！
Bingqiaoqiao
Deluxe River-View Balcony Double Bed Room (Custom Rosewood Furnishings, 180-degree Viewing Balcony)
Date of stay: Mar 2026
Family
7 reviews
10/10
Outstanding
Posted on Apr 7, 2026
The room was absolutely beautiful, featuring a classic Chinese decor. It's right next to the Tuojiang River and Xueqiao Bridge, and you can access the balcony directly. There's also a complimentary pickup service from the station with staff to help with luggage. Fenghuang Ancient Town is stunning, and my child was thrilled. Before coming to Fenghuang, I thought all ancient towns were pretty much the same and overly commercialized. However, Fenghuang Ancient Town left a great impression. It has unique clothing stores, restaurants, and local handicraft shops. Plus, many areas within the old town have very few shops. Before 8 AM, a gentle mist rises, drifting over the flagstone bridges and winding through the mountains, filling the air with a refreshing scent. At night, the stilt houses are brilliantly lit, creating a dazzling and uplifting spectacle. It truly allows you to immerse yourself in the natural beauty and forget your worries in Fenghuang.
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Response from Property: Dear guest, thank you very much for your beautiful and heartfelt reviews! The hotel adopts a clean and elegant new Chinese decoration style, antique, elegant and quiet, close to the Yue River and Snow Bridge, the viewing balcony push the window to embrace the ancient city landscape scenery. We provide free pick-up service and arrange staff to help move luggage, just to make the whole family travel more relaxed and worry-free. I am very honored that Phoenix Ancient City can subvert your initial impression, with rich characteristics and just right business. In the early morning, the mist overflows the bridge, the mountains are hazy, and at night the stilted building is brightly lit. The mountains and rivers and humanities blend together, healing and relaxing. I am also very happy that the children enjoy the whole process and reap the beauty. We will continue to adhere to quality and courteous service, waiting for your whole family to come to Phoenix Slow Travel for vacation next time, encounter the beautiful scenery of the ancient city morning and evening, wish you happiness and everything goes well!
Benzi Yeung
Deluxe River-View Balcony Twin Room (Custom Rosewood Furnishings, 180-degree Viewing Balcony)
Date of stay: Feb 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 31, 2026
A very pleasant hotel right in the heart of all the attractions. Absolutely stunning stay and had a beautiful birdcage decor in the lobby. Room was spacious and the view was breathtaking.
Response from Property: 尊敬的賓客，感謝您的精美好評！酒店坐落於古城核心腹地，坐擁優越區位，出行遊玩十分便捷。雅緻大堂特色佈景、寬敞舒適的客房，搭配江畔絕美風光，衹為給您沉浸式的古韻旅居體驗。期待您再次相逢，慢賞古城煙火與江景月色，祝您旅途愉快！
巫小主
Deluxe River-View Balcony Twin Room (Custom Rosewood Furnishings, 180-degree Viewing Balcony)
Date of stay: Feb 2026
Family
6 reviews
10/10
Outstanding
Posted on Apr 17, 2026
Reviewing this now that I'm home. This place was genuinely great and super convenient. They offer a shuttle service from the station and even help with luggage, which is a lifesaver since navigating the old town streets can be tricky (if you know, you know!). It's centrally located and the staff provided excellent service. I'll definitely be staying here again next time.
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Response from Property: 尊敬的賓客，感謝您返程後還特意留下暖心好評，萬分榮幸得到您的認可與青睞！酒店坐落於鳳凰古城中心沱江河畔，地理位置優越，出行遊玩十分便利。考慮到古城內部路況特殊，我們專門提供車站接送、行李搬運服務，盡力為每位賓客免去旅途奔波。全體員工始終用心服務、真誠待客，衹為讓您入住舒心、旅途省心。非常期待您的下次古城之行，我們定會一如既往用心相待，靜候您再次下榻！祝您生活美滿，萬事順意！
Fanwenbini
Boutique River-View Double Bed Room (Rosewood Tea Table, Window with View)
Date of stay: Feb 2026
Family
14 reviews
10/10
Outstanding
Posted on Apr 1, 2026
Checked into this hotel today and had an amazing experience! The location is super convenient, close to both attractions and shopping malls. The front desk staff were warm and attentive, making the check-in process quick and efficient. The room was clean and tidy, and the bedding was soft and comfortable, ensuring a great night's sleep. The bathroom was odor-free and well-equipped. They even offered a free breakfast with a wide variety of options. Excellent value for money, I'll definitely be back!
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Response from Property: 尊敬的賓客，非常感謝您的滿分好評與高度認可！酒店地處鳳凰古城核心地段，緊鄰沱江，周邊景點、商圈近在咫尺，出行遊玩十分便捷。我們用心做好客房清潔與設施維護，甄選舒適床品，衹為給您安靜愜意的休憩環境。自助早餐品類豐富，兼顧多元口味，力求提升入住體驗。全體員工始終保持熱情貼心的服務，高效辦理入住退房，讓旅途輕鬆省心。超高的性價比能得到您的肯定，是我們最大的榮幸。期待您下次再度蒞臨，暢遊鳳凰古城，祝您旅途愉快！
tiger
Surprise River-View Room
Date of stay: Feb 2026
Couple
34 reviews
9.5/10
Amazing
Posted on Mar 14, 2026
The butler's service was excellent! The view and decor were also quite good. The only downside is that the soundproofing isn't great.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您的評價與認可！很高興您滿意我們管家小哥的貼心服務，以及酒店經典雅緻的中式裝修與一線江景視野。酒店地處古城核心地段，地理位置出行遊玩都十分便利。對於您提到的隔音不足問題我們深表歉意，古城多為老舊特色建築結構，先天隔音有一定侷限，我們也在持續優化門窗隔音改造、完善客房降噪細節。感謝您的理解與指正，我們會不斷改進完善，力求帶給大家更舒適的入住體驗，期待您再次光臨！
Xiangshan1826
Surprise River-View Room
Date of stay: Feb 2026
Other
48 reviews
10/10
Outstanding
Posted on Mar 11, 2026
The location is fantastic, right by the river in the ancient town. The staff, especially Xiao Wei, even upgraded us to a balcony room. We could sit right on the balcony and enjoy the beautiful night view of the ancient town by the river. The only downside is that the bar downstairs closes at 11:30 PM, so it can be a bit noisy if you go to bed early. The pictures were all taken from the balcony.
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Response from Property: 尊敬的賓客，非常感謝您的暖心好評與真實分享！萬分榮幸小魏同事為您貼心升級陽台江景房，讓您足不出户就能獨享絕美沱江夜景，沉浸式感受古城夜色風情。酒店坐落於古城江邊核心位置，地段優越、出行遊玩十分便利。因地處古城臨江商圈，周邊酒吧業態夜間音樂會持續至23:30左右，對早休息的賓客造成些許打擾，我們深表歉意。酒店也在不斷優化門窗隔音，儘量降低噪音影響。期待您下次再度光臨，我們繼續以貼心服務相待，祝您旅途愉快！
Guest User
Superior Courtyard-View Double Bed Room (Antique Wooden Furniture, Traditional Chinese Desk)
Date of stay: Feb 2026
Couple
5 reviews
10/10
Outstanding
Posted on Mar 8, 2026
This place has a superb location in the heart of the scenic area. The butler service was incredibly attentive, and the complimentary pick-up/drop-off service was a thoughtful touch. They even gave us a souvenir! The attention to detail is just perfect. If I ever come back, I'll definitely stay here again.
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Response from Property: 尊敬的賓客，感謝您的滿分好評與認可！坐擁景區核心區位，專屬管家、接送站服務與暖心伴手禮，我們始終用心打磨每一處細節。非常期待您的再次光臨，祝您萬事順遂，旅途愉快！
MoroniF
Deluxe Premier Room - River-View (Double Bed)
Date of stay: Feb 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 27, 2026
Great location, friendly staff and delicious breakfast. Would stay here again.
Response from Property: 尊敬的賓客，感謝您的暖心好評與再次選擇！優越地段、貼心服務與美味早餐，是我們用心打磨的日常。期待您下次再會，靜賞古城江景，祝您旅途愉快！
Guest User
Boutique River-View Standard Room (Rosewood Tea Table, Window with View)
Date of stay: Jan 2026
Family
7 reviews
10/10
Outstanding
Posted on Feb 20, 2026
The hotel's location is absolutely fantastic! You get an amazing view of the Tuojiang River at night, and it's super convenient for shopping.
Original TextTranslated by Google
Response from Property: Dear traveler, thank you for pausing to admire the night view of the Tuojiang River! The flowing scroll you encountered when you opened your window is the most moving poem of Fenghuang Ancient Town. We guard this stilted building so that every guest can cherish this unique romance of "opening the window to see the Milky Way, stepping out to feel the warmth of nature." We look forward to leaving a warm light for you again on some evening when the lights are just coming on, so that the shimmering waves of the Tuojiang River can continue to tell you its thousand-year-old story.