Residence Mallorca Cecilia

I really enjoyed my stay here and I probably would have given this a 5 star review. Apartment was lovely, lovely area, really short walk to the beach and nice resteraunts. Pool area was nice and it was really relaxing. However we had to give a 200€ deposit which we are still waiting for and it has still not been given back to us despite multiple emails. Very disappointing

We stayed here during the Easter holidays. The complex was fantastic. As it was the beginning of the season it was quiet, but the pool area was spotless with a lifeguard on duty all day. The apartments were exactly like the pictures. Immaculate inside. The kitchens were very well equipped with a kettle, toaster, coffee machine, hob, microwave & dishwasher. A cleaning pack was also included. The beds were comfy & the bathroom was excellent although rather small. Everyone at reception was super helpful. Literally 5 minutes to the beach. Local restaurants were amazing & everyone was very friendly. A very chilled out place and just what we wanted.

Noise reduction level : Zero. You hear absolutely everything happening in the other rooms, corridor and outside weather conditions. Cleanness level : Zero. Water stains and smell everywhere. Pictures below : wall and curtain. The building has difficulties to evacuate humidity therefore it is an unhealthy environment. Air conditioning was delivering a smelly air flow, picture below shows stains and dust inside, god knows what remains or lives inside the pipe. Black stains were found on one of the two white sleeping pillows and bed sheet, picture below. The studio’s floor is made of vinyl, better not walk barefoot on it as it is not cleaned properly. In addition to this non exhaustive list, the studio is “cleaned” only once every 5 days. That also means that you are given only 1 towel set for 5 days. It says a lot about their cleanness policy. We complained twice to the reception upon arrival, we tried 3 different studios, at the last one we understood that there wasn’t much of difference in the whole resort and we deeply regretted booking Pierre & Vacances.

We stopped off here for a few nights on our motorhome tour of Majorca. Lovely quiet hotel, very relaxed atmosphere around the hotel and the pool area. We stayed in a spacious family apartment, fully equipped kitchen, kingsize bed, very comfortable large sofa bed (hard to find these days) and a balcony looking out onto the hotel gardens. The staff are extremely helpful and hospitable. 2 minutes walk from the hotel you will find a good selection of restaurants overlooking Cala Marcel. Try Chiringuito Cala Marçal beach cafe. Excellent food and service!

We enjoyed our stay. The staff are so sweet and helpful. The pool is clean and there is not so crowded. We enjoyed playing table tennis! The block we stayed in was very close to the restaurant and the beach nearby which caused noise til midnight. Thank you for your hospitality.