3 Star Hotels in Fairfield County

This Marriott was the worst Marriott I ever stayed in. Walking in from the outside you could see it wasn’t being maintained, no landscaping and leaves everywhere. Everything about the hotel was dated. Nothing was maintained: carpet is coming up, wallpaper is peeling in the rooms, multiple stains on furniture. The health club is abysmal. Two very small rooms: one with cardio and one with weights from the 1970s. The pool is old and small. This hotel has never been updated and it’s absurd that they charge money to stay here. I have stayed in hundreds of Marriotts and in general would recommend most, this one has been seriously neglected.

I recently started a new job at a brand new company and was tasked with assisting with a training seminar being held at our headquarters in Shelton. I worked with John Snider over at the Hilton in Shelton to reserve rooms for our guests as well as reserve their conference room. He made the process very easy and he was very flexible. The travel arrangements as far as who was coming what days and how many days was quite complicated as our training seminar was divided in two groups. John did not hesitate whenever I needed anything. He was very responsive. The staff was kind to all of our guests and the rooms were spectacularly clean. The conference room looked very professional for our meeting and I could not be happier with the way everything turned out. Many thanks to John Snider and the entire Hilton team in Shelton for making my very first training seminar a very successful one!

I haven't been here since before COVID so I'm considering that in this review. I think they have made zero improvements since 2019. I checked in to find out that there were no bottles of water. It was a good thing I brought my own and I'm a Gold Honors member. The front desk worker was very nice and pleasant. But the rooms are getting very old and are in a dire need of a makeover.

We were in the area for a celebration of life. The rooms are newly renovated. There was a slight odor in the corridors from the paint and carpets, but the rooms were wonderful. The Bistro staff was friendly and enjoyable. The food was good, but not a lot of options.

Stayed in this hotel for one night when traveling through the area. The location is excellent. Close to Norwalk and anything you need in the area. In addition close access to NYC and the rest of CT. The stay was on point for what is expected from a Courtyard. Room was clean and staff was very helpful both at check in and out. The only issues were the pillows weren’t the most comfortable and the room temperature controls seemed to have a sleep mode that kicked in at some point and caused the room temperature to warm more than we like. This may have been room specific and didn’t cause a major issue with our stay. Overall we will absolutely stay here again. We definitely recommend this hotel.

Hotel seemed more rundown than when I stayed there before the pandemic. Got there late at night (nearly 11 pm) and left early (by 7:30 am). Only interacted with one person at front desk. He did the bare minimum - checked me in & gave me a room key, but did not mention any hotel amenities. My booking was for a king bed but I was assigned a room with 2 double beds - no explanation was offered. After I got to my room, I found there were no vending machines on the 2nd floor. Guests have to go to the front desk pantry. It would have been helpful if I'd known that when I checked in. Also, the parking lot was full; I had to drive to a poorly lit area at the back, park there and then walk around the building in the dark to the front desk. Altogether, it was certainly not a typical Hilton experience!

Wonderful stay....people were nice and courteous....Kristin the GM was there every day from morning to night...helping her staff and customers...room was clean and made up everyday...bed was comfortable and great....breakfast was perfect....loved staying there will do so again....

Every time I come to live in this hotel, many hotel staff know and feel very comfortable. The dinner at the hotel is very good, and the hotel is not far from a comprehensive shopping place, supermarket, restaurant, Starbucks. The hotel is 6 and 7 minutes drive from the city of Cannes.

I had ankle replacement in NYC and spent 35 days at Homewood Suites recovering. Staff were wonderful to work with. The manager brought me a get well balloon and a Homewood Suites fleece throw. They accommodated cleaning while I stayed in the room since I was elevating my ankle above heart height 90% of the first 2 weeks and 60% of next 2 weeks. There are a number of good restaurants you can order takeout from. Wednesday evening soup, salad, wine and beer nights were always very pleasant. On the days that were warm enough, and once I could get around a little on my knee scooter I enjoyed the large 2nd floor patio facing woods and the river even though you could hear a little road noise there. Inside our room there was no road noise. In 35 nights there were 1 or 2 when we were aware of a children’s birthday party partly being celebrated in lobby area we were close to. But even then not much noise or for long. Furniture shows some wear and accessible living room needs better lighting. When our son and his family visited we saw that regular 1 BR suite has more lamps and better lighting. Very nice staff. Very accepting of our corgi and our cat. I highly recommend this hotel

Upon check in room 729 : Absolutely No help at front desk! Not welcoming at all. The lady there, did not smile. Did not ask anything, she had a reaction of disgust on her face, almost seemed a bit ******. Normally I am used to hearing some level of greeting. There was absolutely nothing here. Truly have never been treated so badly before. I was charged an additional $586.00 for the stay. Totalling to $1,961.33. Not a single receipt in sight. I stayed 19-23 Oct 2023. I was also held at reception for over 2hrs resulting to me missing Uber which got cancelled and was charged for I then missing the event I came to the states for. Absolutely No sense of remorse from the staff or so called reception manager. The air conditioning in the room constantly made a humming sound. Sleep quality was very poor. I would have provided this feedback, if someone one asked We were lugging our luggage and struggling with the hotel door. There was no attempt being made to hold the door for us. I understand you do not have porter service. But what stops you to help someone with the door?. Never staying here again and I do not recommend it!!! I demand a receipt and I’m demanding my money back or I inform the police. It’s as simple as that!