Hotels with Spa in Evora

We loved this hotel. Stayed here with my 18 year old daughter for one night on our way to the Algarve. It was lovely. The rooms are spacious and beautiful. The pool is perfect and food excellent. The service was excellent as well. Only one small problem- ants in the bathroom. I reported this to the staff and they apologized and thanked me and said they would take care of it. They also recommended an excellent restaurant for dinner nearby.

Not a great start but did get better through the 4 days. Our arrival was frosty, especially madame manager who couldn’t crack a smile for her customers. Next it’s a 4 star hotel that wanted payment for the room upfront. Then they didn’t accept Amex and finally, laundry service was suspended but they could give us the details of do it yourself launderettes in the town. Not a good start to our expensive stay. That said we had a very nice bungalow, well maintained and a nice cool retreat from the blistering summer heat. Great shower pressure, comfortable beds. All the important things for a vacation. The weird process of having to book specific times for breakfast and dinner didn’t make much sense, especially since there were never more than 4 tables occupied for the times we were there. Could be a process still in place from the pandemic. The jewel was the roof pool and solarium. A lovely place to chill after tourism. The staff we engaged with were very nice and helpful. It’s a shame our initial experience was tainted by management and some obscure policies you’d not expect for a hotel with 4 stars.

Excellent location, beautiful landscape. The hotel is fabulous, a great choice if you want to relax. Rooms are great, spacious and with all the necessary amenities. The swimming pools are very good, the contemplation spots are very original and cozy. You can really relax with the quietness and with the surroundings.

What I liked: 1. When I first walked in … my impression was ‘Wow’. A sleek and modern lobby and a open concept restaurant really made the place look amazing. 2. While I didn’t use the pools. There were a lot of choices. I think there were 4 pools and they all looked nice. 3. The included dinner at the hotel restaurant with my Globus tour was more the same type of meal I could get in North America. I generally want to try the local cuisine. However, there was a lot of choice with the buffet and a very pleasant experience. The breakfast the next morning also had a lot of variety 4. The rooms were clean and modern What could be improved/didn’t like: 1. The check-in at this hotel needs a lot of work, especially when dealing with bus tours. However, I think a lot of their business are bus tours since I noticed a very large parking lot with several buses next door. We went to our room and discovered it didn’t have two twin beds. This was a communication problem with Globus and spoke to our tour guide after this issue. We phoned reception and told them the situation. We asked for someone to come to the room because it seemed to be a long walk to get back to reception. After about 10 minutes, someone arrived from reception and walked us to the new room. We weren’t too thrilled since it was directly in front of this “wall of heat’ that we passed by when getting off the elevator. The new room also had a lousy view compared to the first one that overlooked the pool. We specifically asked the reception person to make sure that are luggage comes to the new room. She told us not to worry, but sometimes it takes a bit of time. We waited for more than 40 minutes and then thought – maybe they sent our luggage to the old room. I went back and it wasn’t there. We called reception and finally got our luggage more than an hour after checking in. This time there was somewhat of an apology since it was the same reception person who said it would be sent to the new room. She admitted that she forgot, and we respected her honesty. Originally, she seemed annoyed when taking us to the new room and only seemed concerned about whether we used the washroom in the old room. When we met people from the tour and told them about the situation, they said there is a ton of luggage in a small back room that hasn’t been delivered. This lack of organization and efficiency took one hour of out of our vacation time. 2. The front of the hotel is glass and looks very modern. But when you pass by the corridors that are in the front of the hotel facing the street versus the back facing the pool – the temperature is so hot it is noticeable. I think the hotel tried to put some type of additional wall to block the heat. However, it isn’t enough and there needs to be more air conditioning in the corridors to keep the place at a proper temperature.

Second visit to this hotel. Stayed in the Room Deluxe Suite in the Convent first time which had a large terrace offering spectacular views of the area. We would have booked it again had it been available. The Deluxe Design room was also very good and comfortable. The staff were all very friendly, helpful & efficient. Dinner in the Divinus restaurant was just as enjoyable as on our first visit as was the breakfast buffet. The lighting and colour scheme created a soft clean atmosphere in what could otherwise have appeared as a cold Cloister area. Would recommend a visit to the church - beautifully restored.

Hotel is located just outside the old city walls so it is easy to explore the old city on foot. There is an underground garage for guests to use. facilities are good and breakfast is decent but somewhat limited due to few staff. The main asset we found is the staff - a team of nice and very helpful young people. Whatever we asked for, the response was immediate and positive. All in all an excellent starting point to explore Evora and the surrounding area.