Colina da Lapa & Villas

Currently staying at this hotel and Monday to Friday have been good, however come the weekend it seems to be a free local hang out. The hotel seems to have a policy of allowing locals onto the complex in numbers. Whist I understand some may come there are about 25 large families currently here making the pool impossible to enjoy. We have paid for the hotel so I don’t understand why they let non paying guest on the resort. The rest of the week has been absolutely fine. Shame as it’s spoiled a very enjoyable 10 days.

I am currently here with my wife and 2 children. We arrived after midnight on wrdnesday morning and were greeted by the most rudest person whom we obviously kept up too late. We got very little direction as where our apartment was so ended up walking around in the dark looking for our apartment. We then discover there is no mini market on site and are told there hasnt been one for over 10 years. The pool bar is also closed and caged up. The snack bar had no water on first day. The nearest shop is 20 minutes walk. The staff are so rude and unhelpful. Today we ordered chicken wings at the snack bar which were RAW and barely an apology when I brought them back. The balcony has an army of Ants living out there. This place is a living hell and I dread the fact that we havev a full week left here. We have travelled throughout Spain, Italy, south Africa, USA and many more destinations. This is by far the worst place I have ever stayed and would not recomend it to my worst enemy.