Brunnen Hotel

Every star is one too many. Everything is very old and dingy. The whole hotel smells musty. The room had been aired out upon arrival, but the heating was turned off. So it was freezing cold and took eight hours to get even remotely warm. The shower head holder was held together with electrical tape. The bathroom is very old and run-down. One of the lights above the bed was broken. The refrigerator mentioned in the review didn't exist. There were only three small shampoo/shower sachets. Breakfast completed the picture. One type of cheese, salami, and mortadella. Eggs, juices, different kinds of bread? Forget it. Paying over €100 per night for this is completely outrageous. THIS HOTEL IS A COMPLETE RIP-OFF

Unfortunately, you're forced to give at least one star; without it, you can't submit a review. In short: disgusting, moldy, and disease-ridden. The worst hotel I've ever stayed in. But photos speak louder than words. Close it down immediately.

Una esperienza terrificante, prenotato su Booking che credevo garantisse un minimo di decenza per le strutture nel suo circuito e invece la struttura è fatiscente, il personale inesistente ( mi ha fatto il check-in una signora che poteva forse essere una cuoca e non parlava una parola di inglese) e la stanza talmente sporca da farmi passare l’intera notte vestita e seduta sulla sedia. Ho prenotato un’altra struttura e sono fuggita alle prime luci dell’alba. Nessun rimborso nemmeno parziale è arrivato ne da Booking ne dalla struttura. Per 4 notti, nemmeno consumate, ho pagato 756€ .