NH Essen Reviews

Response from Property: Dear Guest,Your mention of our prime location truly warms our hearts. We're delighted to hear that you found it convenient for exploring the old city center and enjoying a variety of nearby restaurants. The ease of access to the train station is indeed one of the qualities our guests appreciate the most. Should you decide to visit us again, please know that it would be our pleasure to welcome you back. Safe travels until then.Kind regardsBrightenDeputy Hotel Director

Response from Property: Dear guest,Thank you very much for your excellent rating. We are absolutely happy about your review and look forward to your next stay with us.Kind regardsBrightenDeputy Hotel Director

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We are delighted to know you enjoyed a quiet, clean room and appreciated the complimentary water.Providing a comfortable and restful stay is central to our service philosophy, and your comments affirm our efforts. We are grateful you chose to stay with us.We look forward to welcoming you again soon.Best regards,Kind regardsBrightenDeputy Hotel Director

Response from Property: Dear Mr. Vaum,Thank you for sharing your feedback. We are pleased to know that your stay was overall enjoyable.We appreciate your comments regarding breakfast. Our team strives to offer a well-rounded experience, and insights like yours help us understand what guests value most.We hope to have the pleasure of welcoming you back for another comfortable visit.Kind regardsBrightenDeputy Hotel Director

Response from Property: Dear Guest,Thank you for sharing such encouraging feedback about your stay. We are delighted that your time with us in Germany was so satisfactory and that our location enhanced your visit.It is wonderful to know our proximity to restaurants and the Christmas market contributed to a memorable experience. Providing convenient access and a welcoming environment reflects the service standards our team strives to uphold.We appreciate your recommendation and look forward to welcoming you back on your next visit.Kind regardsBrightenDeputy Hotel Director

Response from Property: Dear Guest,It is such a delight to read your positive remarks about your recent stay with us. Hearing you found our receptionist to be super nice and efficient is truly rewarding.Your willingness to rebook on your next visit to Essen is perhaps the highest compliment we could hope for. We are immensely grateful for your support and look forward to welcoming you back in the future.Warm RegardsBrightenRooms Division Manager

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We are pleased to know that your stay met your expectations.Our team strives to provide a comfortable and reliable experience for every guest. We hope to have the opportunity to welcome you back for an even more memorable visit.Best RegardsBrighten Deputy Hotel Director

Response from Property: Dear guest,Thank you very much for your excellent rating. We are absolutely happy about your review and look forward to your next stay with us.Kind regardsNH Essen Management Team

Response from Property: Dear Guest,It pleases us greatly to read the succinct praise in your review. We aim for perfection in all aspects of our hotel service, and your feedback suggests that we hit the mark during your visit. Your satisfaction is our greatest reward. We look forward to welcoming you back in the future.Best RegardsBrighten Rooms Division Manager

Response from Property: Dear Guest, thank you very much for your feedback and the positive comments about our central location. We are delighted that you felt comfortable in the hotel and found our premises clean and our team very friendly. It is important to us that you felt safe in the hotel environment, as this reflects our commitment to a pleasant and undisturbed stay. Your assessment confirms our focus on service and hospitality. We would be pleased to welcome you again on your next visit. Sincerely, Brighten, Deputy Hotel Director

Response from Property: Dear Guest,It's wonderful to hear that you enjoyed your recent stay of four nights and five days with us. Your satisfaction is always our top priority.We sincerely apologize for the issue you encountered in your shower room. Ensuring a comfortable and clean environment for our guests is part of our commitment to providing an exceptional stay. Your feedback regarding the drainage issue is noteworthy and we appreciate your patience in managing the situation.We look forward to having the opportunity to serve you again in the future, aiming to exceed your expectations and provide an even better stay.Best Regards.NH Management Team

Response from Property: Dear guest,Thank you very much for your excellent rating. We are absolutely happy about your review and look forward to your next stay with us.Kind regardsNH Essen Management Team

Response from Property: Dear guest,Thank you very much for your excellent rating. We are absolutely happy about your review and look forward to your next stay with us.Kind regardsNH Essen Management Team

Response from Property: Sehr geehrter Gast,es freut uns sehr zu hören, dass Sie mit den Annehmlichkeiten im Zimmer und unserem Service zufrieden waren. Eine gut funktionierende Klimaanlage und eine komfortable Badewanne sind nur einige der Aspekte, die wir für wichtig halten, um unseren Gästen einen angenehmen Aufenthalt zu bieten. Wir schätzen Ihr Feedback und hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenBrighten Rooms Division Manager