Wingate by Wyndham Erlanger / Florence / Cincinnati South

We’ve stayed here before several times. Very nice hotel, great location, friendly staff.

Clean and nice bedroom and bathroom. Kids enjoyed pool. Good breakfast.

I’ve had positive experiences at this hotel previously but things have gone down hill. The room we were given had a leaking air conditioner and the floor was SOAKED, along with a terrible smell of mildew. After a lot of explaining and going back-and-forth that we literally just walked in the room and it was like that. The owner on the phone was basically implying that we were lying. Luckily, we were finally switched rooms. The lady working the front desk was terrible. She was on the phone arguing with someone whose card declined for the room deposit for about 15 minutes as eight people were standing there trying to check in. She then had to call her boss two or three more times to ask questions (clearly she wasn’t trained properly) while many people were waiting to check in around midnight. I thought I liked this place, but most likely won’t be going back. Bummer!

Great place and the price was really affordable. I would definitely recommend and stay here again. Good breakfast in the morning as well.

The staff were very helpful and friendly. Our truck had a Dead battery and this awesome young lady who works there came over to us and offered to help. Her husband was there to pick her up and he was able to jump start our truck. They were both awesome. Sorry I can't remember her name but we are very grateful for their help.

Got in past bed time for our kiddos, check-in was easy, got to our room and went straight to bed. Couch wouldn't stay out as a bed so we just put the mattress on the floor. There were little ants that were crawling on the night stand/table when we got there. After squishing most of them, we didn't see any more. Overall a huge suite that would have been great for a whole weekend with our 3 kids but we only needed it a night. Breakfast was good with even a few hot items (eggs, sausages, and gravy). Overall a good stay for the price.

Hotel was well kept and clean. Room was comfortable, clean and well maintained. Breakfast options were standard, as expected for a continental breakfast, but consistently restocked so they were fresh and nothing was unavailable.

The room and staff were wonderful. The breakfast wasn't great. Both mornings it was cold but we didn't go there for the breakfast.

The room was nicely appointed. The bed was comfortable and the HVAC provided a room thermostat which gave comfortable temperature. It was an unusual evening as the water was turned off for the building when we arrived. There were workers present trying to fix the problem, which was completed before morning. The staff worked with us to still help us remain comfortable and kept us informed on progress. breakfast was very good and plentiful. We would stay here again.