Latest Reviews for El Paso Hotels

Fairfield Inn & Suites El Paso
4.2/540 Reviews
Stayed her one night as it has great proximity to Carlsbad Caverns National Park. The room was a standard Fairfield configuration and was clean. We noticed there was no soap provided in the room. When we called down to the front desk, they said they were out of supplies and they suggested that if we had brought our own personal shampoo, to use that as an alternative. Things did not get better when we went to breakfast. They were out of milk and creamer for coffee. Had not hot breakfast options and just a few packaged muffins, hard boiled eggs but no fruit (not even bananas or apples). The told me at checkin, since their occupancy was low, they would put us on the ”quiet side”. We locked out and could see train tracks. So we though maybe the highway noise was louder than the train. It was definitely not quiet as trains consistently passed by through the night. I inquired to General Manager Kelsey Swanson, but was told that ”supply chain issues” were to blame, and that their hands were tied. We checked-out and headed for Carlsbad Caverns. As a Gold Elite member, there was no recognition during the stay and essentially we were told to ”get over it” and due without soap inthe bathroom or any passable breakfast for the rate.
Fairfield Inn & Suites El Paso Airport
4.4/5103 Reviews
Such a nice and honest staff. I left my air pods and some cables in the room. Christina the Housekeeper turned them in for me and Daniella at the front desk helps me set it up for my son to come pick them up since I was back home in Colorado already. I will stay again next time I’m in town. They were awesome. The hotel is nice and a great location too.

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