Anonymous User
November 6, 2023
Terrible accommodation experience, hard to imagine how to rate it as a four-star hotel.
First of all, the check-in process experience is very poor.
When I arrived at the hotel door with my luggage and planned to check in, I learned that the door required a password to open, and I didn't know the password. There was no staff in sight, so I needed to call and ask myself. This was the first time I encountered it. Such a situation.
The check-in process was all self-service, and in the end, the deposit of 100 pounds was directly debited from my credit card. I was not informed of this payment in advance.
Secondly, the facilities are confusing.
The switch of the shower head in the bathroom is designed in the shape of a rare double-layer turntable (or can be said to be a rudder), and there is a lack of clear instructions. I have no idea how to use it. Before I want to take a bath, I have to figure out how to use the shower equipment. It is simply unbelievable.
The light switch in the bathroom is actually set close to the roof. The height is puzzling. Is it because you are afraid that others will turn off the light and fall asleep?
All the windows in the room are tilted (the lower edge of the window tilts outward), which results in the curtains that naturally droop under the action of gravity being unable to block all the light. There will be a large light-transmitting area on the side, which also makes it safer. People worry.
No conditioner provided.
Finally, the price/performance ratio is low.
It's a 20-minute walk from the train station. The location is quite convenient, but it's not worth the price. If you don’t need to book a room temporarily, there are better options.
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