Hotels with Airport pickup service in East Chicago

It has been almost a year since we were robbed in our hotel room. The so-called “head of security” and “head surveillance”has done an excellent job ignoring every phone call and voicemail since that day and has lied repeatedly about getting back to us. When I say, LIED REPEATEDLY, he has LIED REPEATEDLY. His tone is so pompous and arrogant and he has all but excused the employee(s) who entered our room and stole our money and valuables. We were still guests there but housekeeping emptied our ENTIRE room. Not 1 sock, shoe, or shirt that was in the closet made it down to their lost and found since they mistakenly assumed we had checked out when in reality we had 2 days left. Everything in our room was “removed” including money and other valuables. The security on staff continued to laugh in our face. The head of surveillance condoned what happened saying “can’t prove it so sorry about that”. The hotel management on duty was useless. Don’t even risk it.

With a stay at Home2 Suites by Hilton Hammond in Hammond, you'll be within a 15-minute drive of Lake Michigan and Hard Rock Casino Northern Indiana. This hotel is 12.8 mi (20.6 km) from Indiana Dunes National Park and 8.2 mi (13.2 km) from Ameristar Casino East Chicago.Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.Make yourself at home in one of the 127 individually decorated guestrooms. Bathrooms feature rainfall showerheads. Conveniences include desks and desk chairs.

We spent the night there while traveling home from vacation. Since we are Diamond members of Hilton, we try to stay at a Hilton family hotel. This hotel was rated pretty well so we figured it was a decent place to stay. We had some valuable items in our car that needed to come into the hotel with us and I loaded up the cart to take them into our room. Heading into the hotel, a gentleman informed me that someone’s lovely child had pulled the fire alarm and the elevators wouldn’t work. So we had to haul all of it up the stairs with no one to assist us (my husband had major surgery a little over 6 weeks ago and should not have been lifting these heavy things). There was pink ice cream hardened on the carpeted stairway that no one had addressed. Arriving into our room, we were greeted by drapes that had been shredded by someone (see picture). This definitely did not live up to Hilton standards. I would have left then but it was 10pm and we were exhausted. In the morning, I was going to take a shower but it looked so nasty there was no way I was going into it. I then called the front desk to see whether the elevator had been repaired yet…it had not. However, the phone in the room didn’t work so I had to call them from my cell phone. I asked to speak with the manager to address the issues we had with this room and was told it wasn’t only my room but that they were going to remodel the place and weren’t fixing things that needed to be repaired. I also mentioned that no one had offered to help us bring our items up the stairs the night before and there was no offer of helping us bring these items back down either, after my sharing with her the fact that my husband had surgery recently. We will never know if this is the truth because we will NEVER revisit this dump.

I stopped in this Choice Hotels property while in the area for business. I chose the hotel since I have stayed in most of the hotels in the area such as the three Marriott properties down the road, the all-new Holiday Inn Express and the Hampton since its right next door to the Byway Brewery. One of the reasons I choose this hotel was the price. Most of the hotels in the area were extremely high..( conventions? Dunes? ) that night. The reviews seemed to be pretty good for this hotel as well. First off this hotel is a little off the beaten path, tucked away in a little alcove off the highway but tucked away in a secure location so one star for that. It s also two minutes away from a Starbucks, JJ Fish and Chicken and across the road from Walmart and Cabellas'. From the perspective of location, it's nicely situated in a secure compound with lots of parking. I checked in quite easily to this massive property and got the King Room I had reserved. Check-in was seamless and the staff were very nice. I got my key and went to my room. The room itself was nothing special, it had a lingering musty smell, the AC/Heat unit was a little noisy. There were some chips and dents in the furniture, the carpet looked old and the room itself was a little dreary. My bathroom was spotless and very clean so that's a plus. I did get a good nights sleep. The gym was okay and no one was using it, it does need a modernization. The cool thing is its right off the pool which is the hotels' main attraction. I didn't actually use the pool but it was packed with kids and grown-ups. The breakfast was a saving grace with multiple options for the calorie counter and those who indulge. The food was fresh, well prepared and the staff working the breakfast area were attentive and refilling food stations when needed. Pros - Location, Price, Pool Cons - A little on the tired side and in need of a facelift, The fitness centre is okay but could use modernization, no USB ports and hard to find places to plugin, and the wifi was okay not blazing fast but I was able to surf and send emails. Will I stay here again? I might give it a second chance.

If I could give 0 stars I would! This was the WORST hotel I have EVER stayed at. When we arrived to Ramada at; 4141 South Calumet Avenue Hammond, IN 46320 United States We were in room 239 and when we entered there were light bulbs out, dirty towels in the bathroom, and the toilet would not flush at all. We called the manager and they moved us to room 237. When we got into room 237, we found a dirty spoon left in a chair, spider webs above our bed, blood stain hand mark on the back of the bathroom door along with a dirty towel already there, a faucet in the tub that never stopped running, the toilet in that room also had an extremely hard time flushing, dead spider in the shower, a dirty shower curtain, dirty marks on the sink, and something hanging from the ceiling that was not plugged into the outlet all the way. We spent a lot of money on this room this weekend and had the absolute WORST experience ever! We were going to leave and go somewhere else but by that time there was no where else to go so we had to deal with the horrible conditions of this hotel room. These were horrible and dirty circumstances we had to deal with especially since Covid is still around, you would think things would be better cleaned. This was outrageous conditions to stay in!

Located in Hammond, Courtyard by Marriott Chicago Southeast/Hammond is in the business district, a 2-minute drive from Purdue University Northwest and 10 minutes from Majestic Star Casino. This hotel is 7.8 mi (12.6 km) from Indiana University Northwest and 9.2 mi (14.9 km) from Mascot Hall Of Fame.Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 85 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.

I had a great visit I was taking care of by the front desk and The room was clean and up to date and it had a big screen tv which was great while I was in room relaxing place was quiet and peaceful I would recommend this location to others.

The day manager and man who runs breakfast are an A+. Rooms are clean, comfortable. Parking lot feel safe. Byway Brewing restaurant next door is good. I slept really well and was happy until I came down this morning and the night manager was asleep, snoring at full force in the lobby lounge chairs. I tried calling the hotel phone #...no answer. Complete dereliction of duty. Unsafe and unprofessional. I called IHG. Hopefully, they will do something, because the rest of the visit--hotel and other staff--was terrific.

Comfortable and affordable. A bit difficult to get to. You can see it from the expressway but then you have to drive at least a mile around to get to the hotel itself. And either eat before you get there in the evening or you will have to drive quite a ways to find a restaurant because it is quite isolated. We did DoorDash and that worked OK. There was a stain in the carpet, but otherwise the room was very clean, including the bathroom, shower, etc. If in the area, we would use this hotel again .

Hotel is Very clean, friendly staff, comfortable beds… pillows are like clouds! We travel a lot, I usually stay at a Hampton inn, and I am extremely impressed and satisfied with this hotel and its staff. Best breakfast included with any stay. I have to say…. I wish I would have stayed here sooner! Highly recommended by this very picky traveler.