Grand Duka Hotel & Spa

5* ???? I recently stayed at this hotel and unfortunately found there is room for improvement. Firstly staff are very welcoming and helpful. 5* to staff This hotel is unsuitable for individuals with mobility difficulties, pushchairs and if you have small children.There are several stairs at the entrance of the hotel with no rails. There is a wheelchair access through the car park but often this access is closed, although the lift and key areas are accessable, like the dining area and reception have even surfaces, nonetheless Durres city centre is challenging. If you rely on a pushchair, wheelchair or have limited mobility, Drivers will park on drop kerbs, pavements can be narrow and trees are planted in the middle of pavements, a push chair can not get through. Many damaged pavements. Drop kerb on one side of the road not the other. At the seaside surfaces were flat but to access some restaurants impossible. Our standard room was very large, you get 2 pillows 1 hard 1 soft, bed mattress very firm, Juliet balcony, the room was a city view. 1 chair, kettle, tea coffee, sugar, items not always replaced. If you require milk ask at the bar. Complimentary bottle of water daily. Design issues with lights in wardrobe they would come on randomly in the middle of the night. The double glazing is of a poor quality, could hear the traffic and people on the streets below. Bathrobe and slippers provided. The room has a 50inch TV but the hotel does not have a licence to access programmes. But you can access YouTube and the internet.Also hotel has put a volume restriction on the TV at 15 which means if you have the air conditioning on you can not hear the TV very well. Bathroom Toothbrush, toothpaste, shower cap. Neux hand soap, body wash. Vanity kit, Shampoo and conditioner. Hairdryer No tissues, no lotion, no shaving mirror. No toilet paper holder/dispenser. Toilet paper just left on a shelf. Toilet hose available. Nice shower but water would spill over to bed room. Seems a design fault with the flow of water. USB outlets next to bed, no plug points. One afternoon the fire alarm activated, we existed the building, there were no recognised fire marshalls or assembly point. I had to ring reception who explained there was no concern. Felt uneasy for the rest of my stay. They are no signs on the doors. Could not find our way out, same for gym on the fourth floor. Well equipped gym, however, no drinking water or wipes to clean machine after use. Nice spa, very clean, however no seats in the changing room. Robe, slippers, body wash, shampoo and hair conditioner, provided, no lotion or refreshments, just some sweets. Lockable locker provided. Breakfast, items not labelled. Food luke warm Nothing special, for a 5* hotel offered cheap concentrated juices. However, great coffee made by a barrister. The hotel is situated in the city centre part of a shopping mall on the 3rd and 4th floor. If you were a business person, there is a large desk but no plug/usb outle

We stayed one night in this hotel. The room was amazing,modern design,everything was new and of a really very good standard.The staff was very welcoming and very nice.The spa area was amazing:the turkish hamam,the emotional shower,jacuzzi,the massage room.The breakfast was full,even fresh fruit and some fantastik albanian pancakes (petulla) which were very crispy outside and full of flavour inside them. It was a luxury journey and we fully enjoy them

I really enjoyed my short stay at this hotel. A fantastic hotel in a brilliant location. I would describe the hotel as a hidden gem. My room was spacious, airy and comfortable - the bed and shower were the best. Staff were very friendly and helpful. The bellboy Amber was a real help, he met me on arrival and supported me until the last moment that I left. The hospitality of the staff spoke volumes. I would definitely recommend.

I had a fantastic stay at Grand Duka Hotel & Spa in Durres! The hotel offers incredible value for money! Luxurious rooms, modern amenities, and top-tier service, all at a very reasonable price. The staff were friendly, professional, and went out of their way to make my stay memorable. The spa is a must-try for ultimate relaxation, and the restaurant serves delicious food with fresh, high-quality ingredients. Whether you're here to relax in the center of the city or enjoy the spa, this hotel truly delivers on quality. Highly recommended for anyone visiting Durres!

Stayed at Grand Duka Hotel & Spa and i had one of the best experiences ever. Such a peaceful and beautiful place! The room was spotless, the spa treatments were amazing, and the staff made us feel so welcome. The atmosphere was amaizing. Definitely coming back.

Everything was more than perfect! The room was perfect and extremely clean!!Great accommodation, excellent room service, closed to the cott center, all the necessary facilities were just there. Would definitely go back and recommend!