La Quinta Inn & Suites by Wyndham Durango

Overall, A++++++++++++

Pleasant staff and a good location. Disappointed that the pool was closed for repairs.

Parking was okay. Beds and pillows were too hard. The suite couch bed was too thin you could feel the springs through the mattress. Phones did not work in rooms. There were empty trays of breakfast, the eggs, sausages and the mixture for waffles.

Friendly staff. Front office manager was so friendly and helpful. Clean room with comfortable beds.

The staff was excellent. We had a last minute room change, the staff helped us tremendously. We are very grateful for accommodating us.

Excellent customer service, Room was very clean. No issues at all. The only thing that held me back from doing a 5 star review is the breakfast. It was cold everyday, and gravy was super salty. I usually love their breakfast, but this location’s breakfast really disappointed me. I couldn’t eat it!

We very happy with our stay. There are some nice walking trails close by. Everyone with the staff was nice. We stayed at another place for 2 night but I have to say this was the best and price was worth it.

There was an old salad container and empty box of food left in our refrigerator. We told the employee at the front desk. No apology that the room was apparently not all cleaned.

Stay someplace else. Room had zero hand towels, wash cloth, one small bar of soap. The TV didn’t work and they couldn’t get it working. They didn’t service the room or offer to do so.