Hotels near Brook Run Skate Park, Dunwoody

I am normally not overly picky when it comes to hotels, but I would not stay here again. Reserved two queen rooms, requested adjoining and if not, at least next to each other as I was traveling with 5 teenage boys for a camp. Arrived at the hotel at 8pm to be told they were double/over booked so one room had to be a king. They were not adjoining, nor next to each other. The sofabed in the king room smelled so bad of urine that I almost gagged when I opened it up. The bathroom is in serious need of repair, the carpet is gross and sticky. All 5 boys had to sleep in the queen room which was tight. They “compensated” me at check in for the unavailability of the rooms we booked, by giving me the king room rate of $20 less. I was told they can’t do anything about the reservation system as “they allow the central reservation system to overbook rooms.” What??? Meanwhile my husband had booked this room and as the front desk was telling me there were not two queen rooms available as we had booked, he was on the phone with a woman who told him, no there are two available. I said this to the front desk male who said, you see me standing here talking to you, there is no woman here. I called the front desk later that evening after opening the sofabed and was told I could call back and talk to a manger between 10-2 the next day. Anxiously waiting to hear what he/she has to say. Really quite unacceptable. Additionally we tried to use the laundry facilities. Small with just two washers and two dryers. Only takes quarters as expected but no change machine and front desk had zero change. Breakfast left a bit to be desired. Very small and not well prepared for the amount of people. Location was good for what we needed. Right next door to a Walgreens and next to that is an Einstein Bagels…both walkable. Area seemed nice and safe but once we got to the hotel, we didn’t leave until checkout. Beds were ok but nothing great.

Very busy hotel due to baseball tournaments with limited supply at breakfast daily. It seems unless you were there in the first hour, it was all gone. Numerous times there was no cups for coffee even. Also, only given two towels in a room for 3 people and had to ask front desk for towels and linens. Very noisy in halls and could hear slamming doors, people talking in rooms, showers in neighboring rooms, etc. Staff at front desk was great but just seems like having too many sporting events led to an subpar experience.

The hotel staff are so friendly that everyone they meet greets them and asks how they are. However, the breakfast menu is limited, so guests staying for a long time may get bored with breakfast. taste is good

Overall great location. Ashley provided outstanding service upon checking in. However we left one day early and thought we would have received a room credit. We explained we had to cut our vacation short?

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

Enjoyed this hotel. It was close to shopping and restaurants. Very clean and workers were friendly.

We took our 9 year old to his first two Braves games and stayed at this hotel for 4 days. We had never stayed here before, but a relative recommended the hotel. The room was clean and smelled nice. I always check the sheets and pillows. The only negative was the white thin coverlet looked pretty on top, but was covered in paint smudges or marker of some kind on the underside. We just removed it and set it to the side. The staff, for the most part, was incredibly nice and very helpful. Crystal and Marianna at the front desk were absolutely wonderful! Warm smiles and very helpful with any questions. The breakfast each day was great! The woman serving was all smiles and kept everything well stocked. Our housekeeper was super friendly and traded our towels and washcloths as well as replenished our toilet tissue and in room coffee. The only major negative to our trip was the night counter employee, Josh. He had a terrible attitude and was disrespectful and rude. Not just to us. We observed his bad attitude on our second night and experienced it ourselves on our last night. Out of respect for my son, I waited until he was comfortably back in our room before I returned to the lobby to get Josh’s name. We had been very nice and friendly when we originally entered the lobby and even asked Josh several questions about his day. He ignored us completely, and we were standing directly in front of him at the counter trying to pay for some drinks. When he returned our change he set it down behind the plastic barrier and then ignored us. We couldn’t get hold of it and asked if he could push it forward. He continued to ignore us as if we weren’t there. Keep in mind we were literally standing across the counter from him at the check in desk. My wife ended up pushing on the plastic barrier until it touched the register so she could slide the dollars out. The entire time he ignored us, even as we were asking him to please slide the money under the plastic. In an effort to avoid a conflict in front of my son we simply said, “Well then. I guess have a good night.” He still didn’t respond…. When I returned to the lobby, his excuse was, “..I have had to deal with these baseball people all week.” I was wearing a Braves shirt…. There was more with Josh, but I have made my point. So, to wrap it up, Josh is a terrible front desk representative for this hotel and needs to be moved where he has no guest contact. The rest of the staff and management are great!

The room environment is very good. It looks very nice. It's suitable for hanging out with friends. It's not far from the church. You don't have to get up too early to watch the sunrise. The surrounding environment is very good. I like it very much. There are many restaurants nearby.