I booked the Queqiao Chess and Card Room for almost 700 yuan. The room itself is very spacious and can accommodate four adults, which is its only highlight.
However, the overall experience doesn't match the price. The platform stated a 2 PM check-in, but we didn't get the room until after 3 PM, a significant delay. Although the room type specifies it can host 4 adults, only two sets of toiletries were provided, requiring us to ask the front desk for more. The cleanliness was subpar; there were still杂物 (miscellaneous items) left on the windowsill from previous guests that hadn't been cleaned.
Breakfast was also disappointing. When we arrived at the restaurant around 9 AM, all the soy milk and milk were gone, and there was no yogurt or other alternative beverages available.
I had made a note about celebrating a birthday when booking, but no birthday amenities were provided. Later, they only compensated with one free breakfast for a child.
Being next to a construction site, there was construction noise both in the morning and evening, disturbing our sleep at night and in the early hours, seriously affecting our rest.
While the physical space is decent, the check-in timeliness, service, cleanliness details, breakfast management, and noise issues all urgently need improvement. For nearly 700 yuan, the value for money is quite low.
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