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Reviews for Dubuque Hotels

Holiday Inn Express & Suites Dubuque-West
3.9/599 Reviews
Horrible! Stay away from this hotel!! Stayed 6/9/2022 through 6/13/2022. GM Kimberly Paxton and Operations Mgr Derek Autobee refused to address noise issues (I got zero response from either of them on the messages and 2 emails I sent during our stay) even though I asked daily to speak to a manager and to be moved. Why would they leave their business cards on the counter if they don’t want to be contacted? Tia at the front desk was not helpful when I asked to be moved to another Holiday Inn Express (she offered to give me the phone number so I could call them myself claiming they are not the same company). Owen repeatedly told us stories and did not follow through on one single thing he promised (new room, points, etc.). On Sunday he was completely confused and kept telling us how tired he was (join the club, we were exhausted!!). There was some kind of kids baseball tournament over the weekend with hundreds of screaming kids at all hours in the hallways. Plus we were situated next to the elevator even though our profile asks to be away from the elevator. One of the vending machines was extremely noisy. Our room key had to be replaced 5 times. The breakfast buffet was ravaged and packed with kids. We saw the kids handling the muffins and danish; touching them and putting them back… ick!! We tried to no avail to find another hotel. Had we been made aware a few months ago that they were hosting an event we would have had plenty of time to find a different hotel but we didn’t know until we walked in and experienced the zoo. The lack of hospitality and courtesy by this staff was a huge disappointment. We traveled a long way for a wedding and our stay was completely ruined. I have recorded some of the noises, any single one of them would be unbearable, imagine the yelling, elevator and vending machine all screaming in symphony…
Best Western Plus Dubuque Hotel  Conference Center
4.3/596 Reviews
We had a one night stay here on a 10-day Midwest road trip. Our room was very comfortable and spacious, the breakfast, which was in the connected Old Chicago, was delicious, and the staff was very helpful and courteous. We didn't get to use any of the amenities, but they looked nice as well. The extra charge for our dog was $20/night, which was very reasonable. Since we arrived late after a long drive and some hiking, it was very convenient to have the Old Chicago connected to the hotel, and their patio is also dog friendly.
Hotel Julien Dubuque
4.4/5100 Reviews
Juien is our go to destination. We love the location. It is close to locations we frequent when in the area. We've never eaten there.
Holiday Inn Dubuque/Galena
4.2/599 Reviews
This hotel was pretty nice. Our room was comfortable and clean. The front desk staff was not overly friendly with the exception of the young lady that checked us out (Roy). I was a little put out that there was no type of room service even though they have a full service restaurant in the hotel. The pool area was depressing. The hot tub was out of service but even if it had worked I think it fit maybe 2 people. It was tiny! We did feel like we were the odd people because we were NOT traveling with a dog. I have never stayed in any hotel with so many dogs. We even had barking in the hallways a couple of times on the 4th floor. The highlight was our waiter out by the firepit. I wish I had gotten his name. He was awesome!
Fairfield Inn Dubuque
4/5100 Reviews
We were there for one night. Our reservation had been made by someone else, on their credit card. When we arrived, we were placed in a room with two queen beds that was really cramped. Since the hotel didn't have hardly anyone there, I called the front desk and asked if we could be switched to a single bed room. I was told no, a double had been booked. I even offered to pay the difference for a single room if needed, and again was told no (since the reservation was made by someone else). This seemed like a simple request, and the hotel had few people in it. I was very respectful and didn't think it was an unreasonable request, but the staff clearly didn't want to deal with it. Overall, the facility is dated but we found it to be clean and in a convenient location.
Hampton Inn Dubuque
4.3/5100 Reviews
Our stay was wonderful! The staff were outstanding and very responsive. We always got a “see you later, enjoy” and “welcome back” which is something you don’t often hear at a front desk. The breakfast was good, with two waffle makers, one making 4 small waffles, great for families. They had eggs, sausage and potatoes as the hot items and were better than those we’ve had elsewhere. There is a good selection of breakfast items such as bagels, muffins, cereal and oatmeal. Our room was very comfortable, with a large shower. During this age of COVID, there is not daily housekeeping, but you can ask for it and also ask for other things, such as extra towels, coffee, etc. The property itself is very clean and well maintained. We will definitely stay here again. We would like to give special commendation to Carolyn and Tootie (best front desk dog ever!) She was the best, always asking if there was anything we needed and just bringing a great personality to the front desk. She is such a people person who really cares that you have a great stay.

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Hotels Quick Overview

Number of Hotels11
Number of Reviews297
Highest PriceS$ 758
Lowest PriceS$ 95
Average Price (Weekends)S$ 319
Average Price (Weekdays)S$ 265