Hamlet Bed & Breakfast

The staff were amazing and accomodating 5 stars for them . I am a seasoned traveler world wide and I have stayed in a lot of 3-4 star places but this one I would rate as a 1.5 star. I was so disappointed in my room it looked like a run down storage room not like a nice comfortable room like the pictures display at all on the booking site. There was no air-conditioner as stated in the amenities list, nor was there a TV as stated in the amenities list as both TV and Air-conditioner were not working there was an issue with the room door unlocking it . Also the bedroom flooring was old and worn carpet that had stains and dried vomit on it. There is no safe in the bedroom as stated. There was an air cooler and pedestal fan in the room which only just made it bearable on a hot day and night. There is no parking if you have a car . There are five flights of narrow stair to climb with luggage. If your on the top floor. There is not lift. The room has a very much lowered wedge shape wall /ceiling that takes up a lot of room and you can injure your head if your not careful in the dark. There is no concierge as stated in fact most of what has been stated as the amenities and parking is a big lie as they either don't exist or they don't work. With what I paid I could gave gotten a better room for the same money somewhere. The managerr never showed up so I could talk to them about the issues. From what I have read else where in reviews this accomodation is really bad and in my thoughts this place and the owner of this business need a good shake up or shut down as they really don't care about the clients. It just about ripping people off and taking money. I highly recommend not booking this place as it is really bad.