Kenneth Louis
January 17, 2024
I am rating this hotel a one because of the black mold and uncleanliness through out the hotel.
My family and stayed three nights at this hotel. We were greeted by very unfriendly staff but that's not my real problem. The real issues is the cleanliness and health concerns. There was trash around the elevators and I understand that things fall and they have to pick them up but I purposely stood there and watch their workers walk back and forth and not clean it up. Next, and most importantly the rooms were full of black mold. We spoke to management and we tried to go to a different room they took us to four different rooms and they all were full of mold also the windows had a green algae that covered the windows some of them were more severe than others but all of them have the algae on it. I'm quite aware that this is an island and we're right on the ocean, but the serious health risk due to black mold or severe and should be taken seriously.
I am completely baffled by the evaluations where people say it was excellent it's a 9 out of 10 . Before you reserve a room here, I would highly recommend that you look to another hotel Don't put your health at rest I'm not doing this to be mean but I had to go to urgent care for treatment once I return home.
Also we try to move to another hotel we could not because there was no availability.