9 Nanxing street Chang'an, Chang'an Town, Dongguan, Guangdong, 523850, ChinaView Hotel Details
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Hanting Hotel (Dongguan Chang'an Wanda) Guest Reviews
4.7/5
Outstanding
863 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(863)
Positive reviews(840)
Reviews with photos/video(206)
Classy environment(47)
Friendly front desk staff(41)
Delicious breakfast(40)
Near shopping area(22)
Convenient for shopping(22)
Convenient parking(16)
Stayed multiple times(7)
Perfect for business trips(5)
Negative reviews(23)
Guest User
Superior Room (2 beds)
Stayed in Nov 2023
Solo travellers
4 reviews
3.0/5
Posted on Jan 9, 2024
Reasonable price for quality. Good breakfast.
CHUN SEONG
Superior Room (2 beds)
Stayed in Apr 2023
Business travellers
6 reviews
5.0/5
Outstanding
Posted on Apr 10, 2023
Great and Friendly Service by the hotel staff. They are helpful too. The hotel locate near a shopping mall so it is very convenient.. only the parking space is limited.
Kash Khoo (KK)
Business Queen Room
Stayed in Dec 2023
Booked for others
11 reviews
5.0/5
Outstanding
Posted on Feb 27, 2024
Booked for my son, he didn’t complain.
Response from Property: Thank you for your review. Thank you
Guest User
Superior Double Room
Stayed in Jun 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jul 1, 2024
The room is very good, the lady at the front desk is very enthusiastic, the service is attentive and professional, the stay is very comfortable, the sanitation is very clean, the facilities are new, and the layout is very reasonable. I highly recommend everyone to stay here!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your support of our hotel. The intelligent robots equipped in the hotel hope to add experience to your stay. There is a dedicated hotel parking lot to solve your parking problem. We are very honored to provide you with high-quality services. We always believe that Good reputation comes from the most sincere satisfaction recommendations from customers. Xiaohan looks forward to seeing you again. I wish you a happy life and smooth work!
Queenie
Superior Room (2 beds)
Stayed in Jun 2024
Family
2 reviews
3.5/5
Posted on Jul 3, 2024
The hotel is strategically located with many different restaurants nearby. Even though it is still very busy in the middle of the night, Wanda Plaza is just 5 minutes away. However, the corridors of the hotel are not air-conditioned and I almost faint from the heat every time I wait for the elevator.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing to stay at Hanting Hotel and for your detailed review. Thank you for your continuous concern and supervision so that we can continue to make progress. Thank you for your valuable opinions. Your satisfaction is the greatest motivation for our work. The hotel is located just a short distance from the bustling city. Chang'an Wanda Business District is 50 meters away. The surrounding transportation, dining and shopping are extremely convenient. We look forward to your visit again and wish you a happy life!
Guest User
Double Room (No window)
Stayed in May 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on May 30, 2024
The environment is very good. The room is clean and smell-free. It is close to Wanda Plaza. It is convenient to travel. The attitude of the front desk is also very good. I am very satisfied with my stay. I will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. We very much welcome you whether you are on a business trip or It’s time to choose our hotel again when traveling! We sincerely look forward to your visit again and wish you a happy life!
Anonymous User
Superior Double Room
Stayed in May 2024
Business travellers
3 reviews
2.8/5
Posted on May 29, 2024
As a hotel chain, this is a mistake that Hanting should not make.
This is the specific sanitary condition of the first room (the room number seems to be 8308, I forgot to comment at the time but I don’t remember). In short, it is very poor. You can see the questions and pictures I listed.
1. The pillowcase was not properly covered, so I discovered that there was hair on the pillow core;
2. The curtains are extremely dirty. I don’t know when they got the stains. It looks like they have been there for a long time;
3. You can see obvious dust on the bedside lamp on the bedside table;
4. The smoke alarm was stuffed with paper towels for some reason, and it looked very uncomfortable;
5. The toilet is malfunctioning and the lid is crooked;
6. There are many stains on the walls (not just the places I took pictures of) and they look really unclean.
Because the cleanliness in every corner was unacceptable to me when I entered, I applied to change rooms. The changed room was much cleaner than the first one, but dust could still be seen on the bedside lamp.
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6/9
Response from Property: Dear guest, thank you for leaving us a review despite your busy schedule. We are deeply sorry that you were not able to bring you a satisfactory stay experience. Your valuable opinions are very important to us. We will work hard to improve and improve the shortcomings. We look forward to giving you a better experience during your next stay. I wish you a happy life and a good mood every day!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
8 reviews
4.5/5
Great
Posted on Apr 21, 2024
The environment is good, it is lively during the day and night, and there is everything you need to eat, drink, and shop. There are banks, supermarkets, flower shops, and shopping malls all within walking distance.
The room is not big or new, and the bathroom smells very strong of smoke. The service front desk is ok, the cleaning lady's service is also very good, and there is a laundry room. Breakfast looked like it should be good. I went to bed late and went downstairs to see the empty plates.
Worth staying.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing and staying at Hanting Hotel Dongguan Changan Wanda. I am very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Xiaohan in the future and tell us more about your stay experience and feelings in the future. We warmly look forward to your visit again!