Shenmidagezhaohuaizhen
February 27, 2023
Say the good before the bad.
1. Although the hotel opened early, the overall decoration is still acceptable, and the price of more than 200 yuan is already very good.
2. When you come at night, there is a kind-hearted security uncle who is very nice.
3. The attitude of the female receptionist at night and the male receptionist in the morning is average and not polite. I saw that the service of changing pillows can be provided in the room. I called to ask for changing pillows. The front desk said that our room type does not enjoy this service... Me:? ? ? If you don't enjoy it, why is this card here? If the hotel staff is wrong, it means that the hotel's work is not meticulous. If you can enjoy it, then the front desk says you don't enjoy it. Is there something wrong with the front desk work? It was a very unpleasant episode anyway, very, very unpleasant.
4. About late check-out: We arrived at the store at one o'clock yesterday night, and the system showed that we can delay check-out until two o'clock. We negotiated to extend it to three o'clock, because we checked in late and wanted to sleep well, but the front desk said no. Agree, if you do not check out due to system reasons, the fee will continue to be deducted. Oh well. The next day the front desk called and said 50 yuan an hour, we left at 4:25, the front desk said that we would charge 150, and finally communicated and scanned the QR code to pay 125. This is normal in terms of business alone, but I feel that the hotel is very impersonal. Whether we live in an ordinary cheap hotel or a five-star luxury hotel, we rarely encounter such a situation of penny-pinching. Generally, if you check in late, you will be delayed longer if you communicate with the front desk. Besides, 125 is still for the guy at the front desk to scan the code, not for the hotel, I: ...?
In short, Houjie Hotel is better than Mousse. Friends who can see this comment can just turn around and choose Mousse. You can upgrade the room type to the luxury suite, and you can postpone the retreat until 4 o'clock. After negotiation, you will not meet the front desk when you walk until 5 o'clock.
Original TextTranslation provided by Google