DeRUCCI Hotel (Dongguan International Exhibition Center)

This stay experience is really bad! It has been raining heavily in Dongguan these two days and the weather is very stuffy. The air conditioner is not cold even at the lowest setting! That's fine. At about 10:30 in the morning, the rain came in while I was sleeping! At first, I thought it was too rainy or something? Unexpectedly, it was a leak, and the water leaked directly in! Such a big brand hotel actually had such a problem, I really can't compliment it! After encountering the problem, I contacted the hotel, and then an aunt from the room service came. She took two towels and said she would help me deal with it? Then she left! I didn't wake up early in the morning, but how could I dare to continue to rest with a leak? It's a rare holiday to have a date with my girlfriend, but I was in no mood at all! I left in the rain early in the morning, and I didn't have a good mood for the whole day! I talked to the front desk when I checked out, and there was not even an apology! I have always believed in De Rucci Hotel. Is the service of such a big brand store like this? I really dare not come again in the future! The experience is particularly bad!

The room is clean and tidy, and many small details are well done. Girls will feel clean and hygienic when staying there. Things are delivered to the room in a timely manner. Xiaoyu at the front desk also helped upgrade the suite and patiently introduced the hotel facilities when checking in. There are quite a lot of choices for breakfast and it tastes good Recommended