Heng Xin Hotel

Heng Xin Hotel Reviews

Heng Xin Hotel

No. 18 Yinfeng Road, Nancheng Subdistrict, Dongguan, Guangdong 523000, ChinaSee Hotel Details
Heng Xin Hotel
Heng Xin HotelHeng Xin HotelHeng Xin Hotel
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Reviews from Real Guests

9.0/10
Good
597 reviews
Verified reviews
Location8.9
Amenities9.0
Service9.2
Cleanliness9.1
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All reviews(597)
Positive reviews(565)
Reviews with photos/video(93)
Large rooms(48)
Friendly front desk staff(28)
Delicious breakfast(18)
Convenient for shopping(18)
Perfect for business trips(15)
Convenient parking(14)
Stayed multiple times(9)
Nice bathtub(3)
Negative reviews(31)
Guest User
Deluxe 2-bed Room
Date of stay: Sep 2026
Couple
1 reviews
10/10
Outstanding
Posted on Oct 7, 2026
The room was very clean, odor-free, and quiet.
Original TextTranslated by Google
Response from Property: 感謝親親5 分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,我們致力於為入住賓客提供乾淨舒適的住宿體驗,希望恆新酒店能成為您回憶裏最温馨的那個!祝生活愉快,事事順心,有空常來!
Family traveller :)
Audio-Visual Double Bed Room (100-inch Large Screen + Polar Light Membership + Smooth Casting)
Date of stay: Apr 2026
Family
24 reviews
10/10
Outstanding
Posted on May 3, 2026
Good service very helpful staff. Located right at the best night market in Dongguan and 2 stops away from the heart of the city. Eateries/food stalls open late. Clean room and great housekeeping. Will come back for sure.
Response from Property: 感謝親親5 分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望恆新時尚精品會是您回憶裏最温馨最獨特的那個!常回家看看哦, 祝: 安好!
Guest User
Grand Family Suite (Two-Bedroom One-Living Room + Leisure Guest Room + Scenic View with Floor-to-Ceiling Windows)
Date of stay: Apr 2026
Family
12 reviews
10/10
Outstanding
Posted on May 24, 2026
Excellet location and valur fir money
Response from Property: Thank you very much for your kind feedback. We are glad that you enjoyed our great location and reasonable price. Looking forward to welcoming you again soon.
Guest User
Deluxe Queen Room
Date of stay: Mar 2026
Family
12 reviews
7.0/10
Posted on May 4, 2026
This was the second time we stayed here. We loved the massage place that was in the same building of the hotel. The hotel is clean always even though it’s of some age. Will prefer if they provide children’s slippers and toothbrush. Breakfast is above average and good to start the day with.
Response from Property: 書不盡言,言不盡意,意不盡情。歲月悠悠有窮盡,相伴之情無絕期。(✿◡‿◡)*感謝親對恆新時尚精品酒店的支持~,恆新時尚精品酒店地處銀豐路,是南城著名美食街,商旅出行十分便捷!亦願美好不止留在心裏,亦在您的筆尖,歡迎您再次體驗,給我們更多寶貴意見!
Xinglianzhiqiong
Grand Family Suite (Two-Bedroom One-Living Room + Leisure Guest Room + Scenic View with Floor-to-Ceiling Windows)
Date of stay: Dec 2025
Family
14 reviews
10/10
Outstanding
Posted on Feb 3, 2026
The rooms were incredibly clean and tidy. The two-bedroom, one-living room suite was nearly 100 square meters, very spacious, and I loved it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!您每一次的選擇是我們的無尚榮幸,您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚!
Guest User
Special Twin Room
Date of stay: Apr 2026
Solo traveller
48 reviews
9.5/10
Amazing
Posted on Jun 19, 2026
Standard hotel, everything fine
Response from Property: 尊敬的賓客,非常感謝您的認可與好評!很高興酒店的各項服務能夠讓您滿意,我們會繼續保持標準品質,期待您再次光臨,祝您生活愉快!
ieatcrayons
Special Twin Room
Date of stay: Mar 2026
Solo traveller
12 reviews
6.0/10
Posted on Apr 24, 2026
Probably better options elsewhere
Response from Property: We sincerely apologize for not being your ideal accommodation choice. Your valuable suggestion helps us grow and improve. We hope you can have a comfortable stay at your next destination.
Ahmed.y
Special Twin Room
Date of stay: Apr 2025
Business traveller
81 reviews
10/10
Outstanding
Posted on May 10, 2025
The best service ever, Thanks Heng Xin hotel team 🌹
Response from Property: 尊敬的賓客: 您好! 感謝您對恆新酒店的大力支持, 您的滿意就是酒店前進的動力, 無需贅言, 常來就好咯! 祝: 工作順利, 天天好心情呦^_^
Guest User
Deluxe Queen Room
Date of stay: Mar 2026
Business traveller
6 reviews
10/10
Outstanding
Posted on May 1, 2026
nice hotel
Response from Property: 有你世界總放晴,旅程與您同行!恆新時尚精品酒店地處銀豐路,是南城著名美食街,商旅出行十分便捷!亦願美好不止留在心裏,亦在您的筆尖,歡迎您再次體驗,給我們更多寶貴意見!
Guest User
Business Queen Suite
Date of stay: Mar 2026
Family
3 reviews
8.0/10
Very good
Posted on Apr 17, 2026
The rooms are spacious with separate wet and dry areas. Kids love the bathtub. The complimentary snacks are just average. Transportation is convenient; it's less than a ten-minute walk to the subway station. It's near a night market with plenty of restaurants nearby.
Original TextTranslated by Google
Response from Property: 🌈Near Minying International Trade Center, near Yuanmei Subway Station Exit D🌈 Dear Guest, thank you so much for your detailed review! We are delighted that you were satisfied with our spacious room, the separate wet and dry bathroom, and the convenient bathtub facilities. We are also happy that your child had a comfortable stay. We have carefully noted your experience with the complimentary snacks and will strive to improve upon it in the future. We also appreciate your recognition of the hotel's convenient location, close to the subway, night market, and various restaurants, making it easy for you to find food. We look forward to seeing you again and wish you a pleasant stay!
Nicole Wai
Audio-Visual Double Bed Room (100-inch Large Screen + Polar Light Membership + Smooth Casting)
Date of stay: Mar 2026
Travelling with friends
3 reviews
7.5/10
Posted on Apr 7, 2026
The room was a movie-themed room: Overall, it was very good for the price. 1. The hotel provided one USB charging cable, and there were two USB charging heads on the desk (one fast charger, one slow charger). There were also mainland China 2-prong and 3-prong plugs by the bed; no adapters were provided, but you could scan a code to use the hotel's charging outlets for an additional fee. 2. You could watch Aurora member dramas/movies. The remote control's response was slow, but acceptable. 3. The room was clean and comfortable. 4. The hotel is opposite the Lianyi Street food and night market, snack shops, and coffee shops, which is very convenient. 5. It's about an 8-10 minute walk to Yuanmei MTR station. Take Line 1 for two stops to Civic Center station, and you'll be at the Hyde Park shopping mall. 6. The toilet and bathroom have floor-to-ceiling frosted glass windows; the curtains cannot be drawn. Please check with the hotel to confirm the room type before booking. 7. There were no hooks in the toilet for hanging clothes.
Original TextTranslated by Google
Response from Property: 🌈Near Minying International Trade Center and Yinfeng Food Street🌈 Dear Hengxin Guest, Thank you for your detailed and thoughtful review! We are delighted that you appreciated the high cost-performance ratio of our room type, the clean and comfortable room, and your satisfaction with the surrounding restaurants and convenient transportation. We also appreciate your understanding regarding the remote control's response speed. Regarding your concerns about the bathroom glass curtain, the height can be manually adjusted. We have carefully noted the issues with the lack of hooks in the bathroom and the charging adapter, and will address them as soon as possible. We also kindly remind you to inquire about room details before your next stay to help you choose a more suitable room. Thank you again for your detailed feedback and recommendation. We look forward to your next visit! Wishing you a pleasant life and all the best!
Guest User
Deluxe Queen Room
Date of stay: Jul 2026
Business traveller
4 reviews
2.0/10
Posted on Sep 6, 2026
The room was old and poorly soundproofed, and the staff were extremely rude.
Original TextTranslated by Google
Response from Property: Dear Mr. He, we are deeply sorry to have read your review. You are a loyal customer of ours, and we are always very grateful for your support. During your visit this time, our security guard was patrolling the parking lot and was unable to guide you to your parking spot in time, causing you to wait and resulting in a poor experience. This was due to our inadequate work arrangements. We have already made improvements to the parking lot staff, adjusted their patrol hours, and provided helpful reminders to prevent other customers from encountering the same situation. We sincerely hope to gain your understanding and look forward to your next visit!
劉奕志
Business Queen Suite
Date of stay: Sep 2025
Business traveller
1 reviews
10/10
Outstanding
Posted on Oct 9, 2025
A hotel with a very convenient location and amenities 👍👍👍 🏅"Next time I'm in Nancheng, I won't even bother comparing prices!" The location is a steal: 3 minutes to the night market and 5 minutes to the MRT station. The amenities are so good that food delivery platforms are out of business. The room's soundproofing is like a barrier. Downstairs, there's a bustling crowd, while upstairs, it's so quiet you can hear your own heartbeat. The bedding, air conditioning, and hot water pressure are all five-star quality. I slept like a coma. Summary: It satisfies all three of my "comfort + functionality + price" needs, effectively eliminating all other options. #Nancheng Accommodation of Choice #Night Market Downstairs #Return Visit Rate 100%
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6/7
Response from Property: With you, the world is always brighter, and we're here with you on this journey! Hengxin Fashion Boutique Hotel is located on Yinfeng Road, a famous food street in southern Taiwan, making it very convenient for business and travel! May the beauty not only remain in your heart, but also in your writing. We welcome you to experience it again and give us more valuable feedback!
Anonymous User
Deluxe 2-bed Room
Date of stay: Apr 2026
Travelling with friends
6 reviews
1.7/10
Posted on May 21, 2026
The service experience was extremely poor, and there was no guarantee of safety.
Original TextTranslated by Google
Response from Property: Dear Guest, we are deeply sorry that your stay was unpleasant and caused you distress. We feel extremely guilty and remorseful. We are deeply sorry that another guest mistakenly knocked on your door, disturbing your rest and causing you a negative experience. The hotel also faces difficulties; it is impossible to predict and completely control guests' unexpected behavior. We have already seriously advised and criticized the other guest after the incident. We genuinely value your experience. We will strengthen security patrols and provide helpful reminders to avoid such unforeseen disturbances in the future. We also ask for your understanding and patience in dealing with the challenges of hotel management. Thank you very much! We know we have failed to meet your expectations and humbly accept all your criticisms. We sincerely hope to gain your understanding and look forward to providing you with comfortable and reassuring service in the future.
국수수
Special Twin Room
Date of stay: May 2025
Solo traveller
24 reviews
10/10
Outstanding
Posted on Jun 19, 2025
I came to Dongguan to visit a friend and stayed there for a night. The staff was incredibly friendly, and the room was excellent value. The room was incredibly large and clean for the price. I even received an upgrade, which I'm so grateful for. I'd love to stay here again if I ever visit Dongguan. The location is like a night market, so it might be a bit intimidating for women, but there were plenty of places to eat, which was great. It's just a short walk to a shopping mall and downtown. The service was excellent.^^
Original TextTranslated by Google
Response from Property: Thank you for your kind review and welcome back again next time😄!