Guest User
December 16, 2023
I really want to express our satisfaction from our stay at Somerset West Bay Doha. The rooms / apartments, amenities, furniture, linen, equipment are excellent. The rooms / apartments are spacious, but also homey with cushions, lamps, vases, flowers. The sofas, armchairs, and dining area are vey comfortable and elegant. The working space is well thought of and convenient. Large wardrobes make the stay (especially the longer ones) easy, with their space and practicality. The kitchen has everything one needs, even for the longest of stays. The mattresses and the pillows are high end and the linen always fresh. Yet, what makes the Somerset stand out is the staff that are welcoming, friendly, efficient, professional and always willing to go the "extra mile". Thinking ahead of their customer, trying to find solutions to make the stay more pleasant, more comfortable, distinguishes the people working at Somerset. Especially Mr. Ankeet Desai (Guest Service Manager) made us feel special, respected and welcomed, in the most professional but - at the same time - caring and warm way. It is a rare occasion when a hotel / residence becomes "home" in a very short while and makes one eager to come back. I strongly recommend Somerset West Bay Doha and I sincerely thank all the people working there.