Near Qatar Financial Centre, 23373 Diplomatic St, Diplomatic Area, Doha, QatarView Hotel Details
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Dusit Doha Hotel Guest Reviews
4.3/5
Very Good
53 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(53)
Positive reviews(51)
Reviews with photos/video(7)
Negative reviews(2)
Burton
Deluxe 2 Doubles
Stayed in May 2024
Family
6 reviews
5.0/5
Outstanding
Posted on May 13, 2024
It’s a perfect stay for the Qatar Asian Junior Tournament! It’s only 8 mins from the amazing venue and a bus running in between the venue and the hotel. The rooms was well equipped and the hotel is very close to the City Centre mall for goods and food. The hotel offers free beach access card too
Adnan
Deluxe 2 Doubles
Stayed in Aug 2024
Family
15 reviews
5.0/5
Outstanding
Posted on Aug 9, 2024
Perfect place
Response from Property: Dear Adnan,Thank you for your wonderful feedback. We are delighted to hear that you found everything to your satisfaction. Your kind words about our surroundings, amenities, cleanliness, and service are greatly appreciated. We look forward to welcoming you back to Dusit Doha Hotel. Graciously yours,Raghu MenonArea General Manager - Qatar, India, and Nepal
Ibn3ajlan
Deluxe 2 Doubles
Stayed in Apr 2024
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on May 4, 2024
فندق فخم ونظيف يوفر كل ما يحتاجه الزائر.
يتوفر مواقف سيارات مجانية في القبو بالإضافة الى المواقف الخارجية. طاقم العمل ودودين وتم عمل الدخول والخروج سريعاً. يتمتع بقربه من مول سيتي سنتر.
يتوفر الشاي وغلاية الماء والمياه معدنية. بالإضافة الى توفر صندوق السلامة، شبشب، فوط استحمام، صابون، شامبو، معجون وفرشة أسنان، شماعات الملابس و سجادة صلاة.
جدران الحمام زجاجية شفافة مزودة بستائر يمكن التحكم في رفعها او انزالها.
المرحاض داخل الحمام له باب زجاجي مرمل.
A luxurious and clean hotel that provides everything a visitor needs.
Free parking is available in the basement in addition to outdoor parking. The staff was friendly and check-in and check-out was quick. It is close to City Center Mall.
Tea, kettle and mineral water are available. In addition, a safety box, slippers, bath towels, soap, shampoo, toothpaste and toothbrush, clothes hangers and a prayer rug.
The bathroom walls are transparent glass, equipped with curtains that can be raised or lowered.
The toilet inside the bathroom has a frosted glass door.
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6/13
Guest User
Junior Suite 1 King
Stayed in Jul 2024
Other
2 reviews
1.5/5
Posted on Jul 21, 2024
Poor restaurant service
Poor housekeeping service
Poor reception service
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We regret that your experience with our dining, housekeeping, and front desk services was not satisfactory. Your comments have been noted and shared with the relevant teams.We hope to welcome you back to Dusit Doha Hotel for a much better experience.Graciously yours,Raghu MenonArea General Manager - Qatar, India, and Nepal
승민
Premier 1 King , High Floor
Stayed in Sep 2023
Business travellers
38 reviews
5.0/5
Outstanding
Posted on Sep 30, 2023
This is the best hotel located in West Bay, Doha, Qatar.
The staff were friendly, the hotel was clean, the view was great, and I was satisfied with everything.
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Response from Property: Dear Seungmin,We're thrilled to hear that you consider our hotel the best in West Bay, Doha, Qatar, and that you had such a positive experience during your stay. It's wonderful that you found the staff friendly, the hotel clean, the view great, and that you were satisfied with everything.Your kind words and positive feedback are much appreciated, and they motivate us to continue providing exceptional service and experiences to our guests. Thank you for choosing our hotel, and we look forward to welcoming you back for many more outstanding stays in the future. If you ever have any specific requests or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is our priority!Graciously yours,Raghu MenonCluster General Manager
Guest User
Deluxe 2 Doubles
Stayed in Mar 2023
Couples
31 reviews
5.0/5
Outstanding
Posted on Apr 1, 2023
Something happened today. I was in the room at 8:30 pm local time. The doorbell rang twice. Before I could open the door, the door was pushed open. Two people in cleaning clothes saw me in the room , I closed the door, I opened the door again, I asked them what was the matter, they said cleaning, I said no need, besides, the room has already been cleaned, why didn’t they come to clean it at 8:30 in the evening, I don’t understand. I went down to the front desk to explain the situation, and the front desk said they would tell their manager. I will come to explain the situation to Ctrip customer service next time. Ctrip customer service also pays special attention to this problem. It was early in the morning in China at that time. With the efforts of Ctrip customer service, the matter was resolved. Thank you very much Ctrip customer service.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Graciously yours,Michel KoopmanCluster General Manager
Jenjen C
Stayed in Sep 2024
Couples
3.0/5
Posted on Sep 18, 2024
Overall, my experience was okay, but there were a few areas that could use improvement: The check-in process was smooth, but it lacked energy and warmth. The receptionist seemed disengaged and didn’t smile, which made the experience feel just ordinary. Additionally, I had an issue with the room service. When I called, the staff member was talking to colleagues while I was on the line, which felt quite unprofessional. Upon asking for a menu, I was informed that there was no hard copy or digital menu available, either in the room or on the TV. Even the options listed on the TV were unavailable. The staff offered to verbally list the available items, but unfortunately, the choices were very limited, with only around 5 to 10 items, including biryani. This left me feeling disappointed, especially since I was looking forward to more variety. On the positive side, the room was comfortable, and I especially loved the bathtub. Housekeeping was also quick and efficient, which I appreciated. I hope this feedback will help improve future guest experiences.
Response from Property: Dear 705jenjenc, Thank you for sharing your feedback about your recent stay. We are glad you found your room comfortable and appreciated our housekeeping team’s efficiency. We sincerely apologise for the check-in experience and the limited options with room service. Your comments have been noted and will be considered to further improve our guest experience. Thank you again for your insights, and we hope to serve you better on your next visit. Graciously yours, Raghu Menon Area General Manager - Qatar, India, and Nepal
PapaDenz
Stayed in May 2024
Business travellers
5.0/5
Outstanding
Posted on May 7, 2024
Hotel staff are kind and very friendly, especially Ibrahim, who always helps guests with a smile on his face. Rooms are big with comfy beds.and maintain clean. The hotel is very close to the City Center wherein you can go shopping and dine in.
6/9
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 12, 2024
Staffs were attentive. Breakfast was great. Facilities - good! Tried the Jacuzzi, it was fantastic (+ the view) Specifically thanks to Fatimah (TASTE) and Ibrahim for providing us the good hospitality. Will be back and hope to see them again :)
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 12, 2024
I felt confuse about how to use the elevators. When I step out of it, I have to look for board to show No. of my room. Lost for direction and restaurant. Another way, the room is very nice, good view. Staff are kind and polite. Food are various. I will choose here if I will be back.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 11, 2024
Everything was good here. Comfy stay. Privacy. Breakfast was great. Great ambience. Room so spacious and really good for family too. Overall nice place to stay. Mall within walking distance. Restaurants are plenty to choose. Carrefour was huge ass.
Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Oct 8, 2024
This hotel has the Worst customer service, the Staff is controlling what hotel guest should do or go to after they get a service from the hotel. I don’t feel like i’m welcome there at all, Since i like to get my coffee there in the morning and go outside the hotel for few hours, The head of security told me its not allowed and i quote: “Take your coffee and your car with you” Its my first time treated like this in all hotels and i’m not satisfied.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 8, 2024
My birthday dinner at Taste Restaurant in Dusit Doha Hotel was truly unforgettable. The buffet menu was impressive, with a wide variety of dishes, mainly for vegetarian options to choose from. The location was incredibly private and quiet, making it feel like we had booked the entire restaurant for ourselves. The hotel staff, especially Shine, Giri, and Adhi, were incredibly accommodating and attentive. They went above and beyond to make my birthday celebration special, even surprising me with a complimentary slice of birthday cake with a personalized name in it and in fact, the cake was delicious, and it was a thoughtful touch. I would highly recommend Taste Restaurant to anyone looking for a memorable dining experience. We will definitely be returning in the future.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 7, 2024
Great stay, easy access to the ocean and amazing hospitality by Joseph and Alexander. So friendly and helpful, ✨ The design of the hotel is stunning. It was easy to get to Lusail and other areas close to West Bay. I would definitely try and come back iA. :)
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 6, 2024
Excellent stayed…had a very warm welcome and a very helpful staff…excellent staff by ibrahim…very courteous and helpful..looking forward to come here again…room are very large and full of amenities..feeling safe and welcoming…overall is great…especially by staff.