Name: Mama Shelter Dijon
Address: 8 Rue Dr Maret, Dijon, 21000, France, 8 Rue Dr Maret, Overseas, France
Rating: 4.3

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Mama Shelter

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Decent location, reasonable walking distance to city centre. Truly lacking amenities in all sectors; and no kettle in room which is basic for any decent hotel. Keep in mind the staff do not speak English and are rather impatient when a customer is trying to communicate.

非常有特色的一家酒店，如果下次還去第戎，還會選擇這裏的。各種佈置都很有特色，餐廳早餐也不錯

A very unique hotel. If I go to Dijon next time, I will choose here again. The various layouts are very unique, and the breakfast in the restaurant is also good.

搖滾風酒店，位置很優越，早餐很棒，下次還會選擇，推薦！！

A rock-style hotel with a great location and great breakfast. I will choose it again next time. Recommended! !

不喜歡情趣酒店的避之則吉，完全翻車的一次入住體驗。

If you don't like love hotels, avoid it. It's a completely disappointing stay.

因為酒店新開，突然進來會聞到一股墨水味道，住這裏非常方便，出去100米就到街道上

Because the hotel is newly opened, you will smell the smell of ink when you suddenly come in. It is very convenient to stay here. You can reach the street just 100 meters away.

Restaurant

24-hour front desk

Luggage storage

Wi-Fi

Pets allowed

Breakfast

Non-smoking room

All Languages

English

Chinese

Dutch

All Room Types

Medium Mama Double Room

Medium Mama Twin Room

Large Mama Double Bow Window

Large Mama Double Room

We checked in yesterday (02 Jan 2024) for 2 nights stay. The hotel seems to be fanciful but breakfast is priced very expensively at 21€. We wanted to try this new concept of the Accor group anyway so why not? The room was in general clean but to my horror, upon lifting up the toilet bowl cover, I was greeted with a toilet bowl full of yellowish piss that had not been flushed away. That meant that the toilet was never ever cleaned before releasing for next guest.. or the housekeeping took a convenient piss before leaving and forgetting to flush. Anyway, it could be a genuine mistake so let's not make a fuss at this moment.  But I was disappointed to see that there was hardly any amenities in the room. No tea or coffee bags with water boiler. There was only a packet of drinking water in the minibar. It turned out that the water was not even replenished the next day. What was funny: there is a sticker on the minibar door that indicates vending machine available on ground floor. But it could not be found. When we asked the receptionist, we were told that the vending machine is still yet to be installed ??!?!? And suggested to us to go to their restaurant bar to order water or drinks instead. No way ! I am not going to pay for pricey drinking water or tea from their restaurant. Not mentioning that the service charge we will have to pay for getting drinking water there. For a hotel at this tariff, I expected at least to have the basic water, teabags and coffee bags available and replenished! At least most of the basic hotels in France offer this. Some hotels would even offered a coffee machine with capsules.  It makes us started to look around the room with a more critical eye. Indeed not only drinking water and basic beverages are not offered. There was only a small bar of handsoap and a miserable piece of body soap placed in the shower to be shared by two occupants of the room. Not only that, the next day after housekeeping, the body soap was not replenished at all. We came back into the room to see the previous bar of soap lying there miserably.   This is not what we expected from an Accor hotel which is usually a brand we feel confident in. Mama Shelter tries to be hip and fanciful in their loud decor but in real fact is lacking in hospitality by trying their best to save up whatever they can from the basic necessities (soap, drinking water...)   Definitely I will not ever stay in this chain ever again. I sincerely hope Accor group will review and see if it fits their usual standards, because I surely don't think so.

Rock wind hotel, the location is excellent, the breakfast is great, will choose next time, recommended! !

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Discover 53 reviews of Mama Shelter Dijon, rated 4.3 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Mama Shelter Dijon Reviews: 53 Verified Reviews Latest 2024 | Trip.com

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Mama Shelter Dijon Reviews