Kimpton HOTEL MONACO DENVER by IHG

This is the second year I went to Denver for conference, and chose Kimpton hotel for this trip. I really like it as the lobby is very cozy and nice, perfect for hang out and having meetings with guests. The room is also very spacious, much better than the hotel I stayed last year that's 5 mins walk away. The hotel staff is helpful.

We always love staying at Kimpton properties. We love their afternoon, wine hour, and evening night caps. The room was clean and beautifully decorated. Perfect blackout windows and no noise. The lobby had plenty of comfortable seating. The main elevators are currently not operating, so you have to take the service elevator, which could be a tad inconvenient, having to share the elevator with guests and staff, but overall it was not too bad. We would definitely stay again.

The elevator was out of service but I see later that was in the website. So that’s a temporary inconvenience. There is a freight elevator. The room that I was in was quite dark. There are windows but they are blocked by a concrete slab about 2 feet away. The staff was polite enough though I saw one of them being pretty impatient when someone asked about coffee. It was fine but for a four star hotel and the cost would never stay here again. There’s also a extra 30/day amenity fee, I guess that covers the free coffee and happy hour but if you don’t drink it’s not worth it. The room and the hotel smelled weird.

Staff was excellent and very helpful. This hotel might have once been great but it seems dated now and doesn’t match the vibe of Kimptons in other states.

So we stay at Kimptons often. This property has some serious problems - elevators dont work so guest have to use service elevator, second day there the service elevator stopped working so all guest had to walm stairs - we were on 7th floor. No coffee makers in room (fine I guess) but no decalf coffee in lobby. Room wasnt cleaned first day (no explanation), second day cleaner came at 5pm, and on top of it all we had maintence issue w sink in room. Took 8 hrs to fix. DONT STAY HERE